French-Speaking Customer Support Specialist
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
French-Speaking Customer Support Specialist
Location: Porto Portugal
Work Type: On-site
Job Description
We are looking for a French-speaking Customer Support Specialist to join a dynamic team in Porto within the telecommunications sector. In this role you will assist customers with their inquiries and provide high-quality support while ensuring a positive customer experience.
Responsibilities
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Provide customer support via phone email or chat
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Assist customers with inquiries related to telecom services and products
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Resolve issues efficiently and professionally
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Maintain accurate records of customer interactions
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Ensure a high level of customer satisfaction
Requirements
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Fluent French
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Good level of English or French CV accepted
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Strong communication and problem-solving skills
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Customer-oriented mindset
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Candidates must be located within 30 km of Porto
Working Hours
Monday Saturday
07:00 19:00 (shift-based schedule)
Salary & Benefits
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1020 gross base salary (paid over 14 months)
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Guaranteed bonus of 100 gross for the first 3 months (or higher depending on targets)
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Meal allowance: 9.60 per day (net meal card)
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Public transport reimbursement up to 40 per month
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Welcome bonus: 150 gross paid in the 4th month
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