Business Relationship Officer, Corporates
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
DUTIES AND RESPONSIBILITIES: |
- Manage the onboarding and end-to-end implementation of complex payment solutions for corporate clients.
- Act as the primary point of contact for mid-to-large enterprise accounts supporting payment product adoption and operational excellence.
- Collaborate with internal teams to troubleshoot issues drive resolutions and ensure timely delivery of services.
- Analyze client transaction trends and provide actionable insights to improve usage efficiency and engagement.
- Prepare solution proposals process documentation and training materials for clients and internal stakeholders.
- Support the design and execution of scalable client servicing processes and tools.
- Identify opportunities for product and process improvements based on client feedback and market developments.
- Ensure compliance with regulatory and risk standards in all client and operational activities.
KEY COMPETENCY REQUIREMENTS
Knowledge/Experience:
- Solid understanding of payment systems and B2B payment instruments (NEFT RTGS UPI IMPS ACH SWIFT etc.).
- Experience working with enterprise clients or partner integrations in a high-growth or regulated environment.
- Strong project management skills with the ability to manage cross-functional stakeholders.
- Analytical mindset with proficiency in Excel and/or SQL; comfort working with data to drive decisions.
- Excellent communication relationship management and problem-solving skills.
- Ability to thrive in a fast-paced client-centric and evolving environment.
Skill/Competencies:
- Excellent written/oral communication skills.
- Strong analytical skills.
- Organizational skills.
- Strong interpersonal skills.
- Confident negotiator and ability to close the right type of business deals at the highest level.
JOB REQUIREMENTS
Education:
A degree/HNDBachelors degree in Finance Business Engineering Computer Science or a related discipline.
Experience:
Minimum 5 7 years of experience in fintech corporate banking treasury payments or enterprise client NYSC experience.
Required Experience:
Unclear Seniority
Key Skills
- Academics
- Customer Service
- Bid
- Infection Control
- Arabic Cuisine
About Company
UP® otherwise known as Unified Payments or Unified Payment Services Limited is a group of companies with services including Financial Technology, Banking, Payment Scheme, Digital Commerce, Value Added Service, Payment Solutions, Software Solutions, etc. The UP® Group comprises (i) UP® ... View more
