Product Install Manager
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Company Overview
Group/Division
Job Description/Preferred Qualifications
The Product Installation Manager job is a high profile and exciting opportunity for an adventurous soul!
Primary Purpose:
Act as the Installation Functional lead for KLA Instruments at our Customer Locations Worldwide. Directly and indirectly lead a team of Installation Engineers with the primary objective of enriching customer experience through high quality and efficient on-time installations and upgrades to meet their objectives. The KLA Installations Organization strives to be a highly valued trusted partner with our customers through continuous improvement.
Responsibilities:
Responsibilities include coordinating with our field teams on scheduling and site preparation.
Scheduling and deploying Installation engineers globally and coordinating assets across service.
Managing the products from shipment to assure timely warranty start and customer satisfaction.
This position drives installation escalations and involves collaborating with Field teams Product Support Operating Service Operations and Manufacturing Operations.
Assures operational quality of systems.
Coordinates installation quality and timeliness with KLA Channel Partners
Works directly with KLA regions and customers to validate new Installation or Upgrade performance and transfer tool responsibility.
Create manage and identify new KPIs to better track installation progress and quality.
Knowledge & Skills:
Organization agility
Program Management
Cross functional team management
Managing within a matrix organization
Customer Focus
Ability to manage ambiguity.
Scheduling Resources and Asset Management skills
Analytical skills
Ability to understand and tackle complex problems with creative solutions.
Proficient with the MS Office suite of applications
Semiconductor industry process knowledge required to take the KLA class for Introduction to semiconductor processes
Good interpersonal/communication skills
Understanding of customer needs Ability to work under pressure and stringent timelines
Minimum Qualifications
Bachelors degree / Diploma in Engineering
Minimum 7 years experience servicing or manufacturing semiconductor capital equipment.
Able to communicate fluently in written and spoken English.
Includes 15% travel.
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Required Experience:
Manager
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen. Who are we? We research, develop, and manufacture t ... View more
