Customer Service Manager, Seller Assist
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
- Act as the main point of contact for both homeowners and real estate agents throughout the selling process.
- Support homeowners in finding the most suitable agent to sell their property.
- Liaise with selected real estate agents to ensure a smooth and timely connection with homeowners.
- Review agent research and recommendations provided by Seller Assist Coordinators for your allocated clients.
- Manage your client pipeline in the Salesforce CRM from initial lead through to settlement.
Qualifications :
- Exceptional customer service skills with a professional phone and email manner.
- Strong attention to detail and ability to manage multiple files concurrently.
- Empathetic personable and confident communicatorable to build trust with diverse clients.
- Sound knowledge of the property selling process and how real estate agents operate.
- Ability to work collaboratively with internal teams and maintain high service standards under pressure.
Additional Information :
Lendi Group teams operate across Australia and the Philippines. Were committed to creating a new era of seamless connection in property finance by changing the way Australians experience property lending for good.
A few of the benefits that our people rave about include:
- A vibrant relaxed yet professional culture
- Holistic wellbeing programs offering 24/7 support including medical mental health and financial wellbeing services to enable our workforce to thrive at home and work
- Generous Paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers
- An additional weeks Loyalty Leave each year after reaching 3 years of service
- Wellness initiatives with a strong focus on psychological safety
- Social groups such as our industry-leading Women in Technology group.
Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract engage and evolve the right talent and build best-in-class products.
Feeling like you dont meet all the skills listed Thats ok; we are always on the lookout for different skills experience and qualities and so wed still like to hear from you.
#lendigroup #LI-GR2 #LI-hybrid
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
We are one of Australias fastest growing fintechs, building market leading technology to transform the home loan industry through our powerhouse property lending brands and networks - Aussie and Lendi. Lendi Group exists to transform the stressful, disjointed and sometimes overwhelm ... View more
