Manager Ops Delivery Strategy & Capability Development
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
- Shape the Future of Jetstar Operations by coleading strategy shaping and initiative delivery influencing how we operate today and into the future.
- Full time permanent opportunity based at our Jetstar Headquarters in Collingwood
- Access to a range of employee benefits including our staff travel program
As the Manager Strategy & Capability Development you will partner closely with senior leadership to shape and evolve the Operations Delivery strategy and lead the roadmap of initiatives that brings it to life. Youll uncover operational problems and opportunities by engaging with frontline teams understanding bottlenecks and shaping practical technologyenabled solutions that address real needs.
Working closely with functional leaders and technology teams youll lead initiative design and execution governance - defining requirements shaping delivery approaches and ensuring outcomes are embedded and measured over time. This role suits someone with a creative analytical mindset who thrives on improving processes solving complex challenges and driving meaningful operational change.
In this role you will:
- Maintain and continuously evolve the Operations Delivery strategy and the roadmap of initiatives that bring it to life.
- Review refine and reprioritise initiatives as the operating environment changes ensuring we are always focused on the highestvalue opportunities.
- Engage with frontline teams to uncover problems understand bottlenecks and translate operational insights into improvement opportunities.
- Partner with various functional to collaborate and design practical solutions that balance operational needs with technical feasibility.
- Shape initiatives endtoend in partnership with senior leaders and delivery teams - defining requirements influencing delivery approaches identifying delivery partners outlining what success looks like and ensuring solutions land effectively.
- Act as a thought partner to senior leaders - challenging assumptions pressuretesting ideas and shaping initiatives through evidencebased analysis.
- Shape and govern initiatives that leverage technology analytics and AI to improve operational decisionmaking.
- Track and report on initiative progress and impact using data to measure outcomes and drive continuous improvement.
Youll bring:
- A background in management consulting or an equivalent role involving structured problemsolving stakeholder engagement and strategic delivery.
- Strong analytical and processimprovement capability with experience identifying waste mapping processes and lifting operational performance.
- Lean Six Sigma training (Green Belt Black Belt preferred) and/or practical experience applying continuous improvement methodologies.
- Experience leading or governing digital transformation or technologyenabled change initiatives with strong delivery and stakeholder management capability.
- Ability to translate operational challenges into practical datadriven improvement opportunities balancing frontline needs with technology constraints.
- A tertiary qualification in engineering business operations or a related discipline; experience in process mapping or systems engineering highly regarded.
- Aviation or transport industry experience is advantageous but not essential curiosity adaptability and the ability to quickly understand complex operations are key.
Your Life At Jetstar Is Unlike Any Other.
Put the craft in aircraft: Theres a new fleet of A321LR NEOs waiting for your arrival. Beyond Jetstar our teams get exposure to projects related to the Qantas Groups A320/1 B787 and A321 Freighters.
Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.
Theres a place for everyone at Jetstar: For us travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements just reach out and let us know what you need.
Were Jetstar. Lets takeoff together.
Applications close on Sunday 22nd March 2026.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Marketing
- Data Visualization
- Tableau
- Customer Segmentation
- Microsoft Powerpoint
- Investment Banking
- Strategic Planning
- Financial Modeling
- Customer relationship management
- Management Consulting
- Google Suite
- Analytics
About Company
Founded in the Queensland outback in 1920, Qantas has grown to be Australias largest domestic and international airline. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands Qantas and Jetstar operating regional, ... View more
