Restaurant & Bar Manager Protea Hotel Fire & Ice! by Marriott, Menlyn Pre
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Job Location:
Pretoria - South Africa
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY
The Restaurant and Bar Manager is responsible for the overall operation profitability and guest experience of the restaurant and bar. This role ensures high service standards effective staff management cost control and compliance with health safety and liquor regulations.
- Oversee day-to-day restaurant and bar operations to ensure smooth service.
- Maintain exceptional customer service standards at all times.
- Ensure opening and closing procedures are followed correctly.
- Monitor quality of food beverage presentation and service delivery.
- Handle guest complaints and resolve issues promptly and professionally.
- Recruit train schedule and supervise restaurant and bar staff.
- Conduct staff inductions ongoing training and performance evaluations.
- Foster a positive motivated and disciplined work environment.
- Manage staff attendance discipline and compliance with labour policies.
- Ensure adherence to company HR policies and labour legislation.
- Manage budgets sales targets and profitability.
- Control food beverage and labour costs.
- Monitor stock levels and oversee stock ordering receiving and stock counts.
- Analyse sales reports and implement strategies to increase revenue.
- Minimise wastage pilferage and operational losses.
- Oversee bar operations including beverage quality presentation and service.
- Ensure responsible alcohol service in accordance with liquor laws.
- Manage beverage menus pricing and promotions.
- Maintain relationships with suppliers and negotiate pricing where applicable.
- Drive guest satisfaction and repeat business.
- Support marketing initiatives events promotions and themed nights.
- Monitor guest feedback and online reviews; implement improvements.
- Build relationships with regular customers and corporate clients.
- Ensure compliance with hygiene health and safety regulations.
- Enforce food safety standards and cleaning procedures.
- Ensure compliance with liquor licensing laws and company policies.
- Conduct regular inspections and maintain compliance documentation.
- Customer satisfaction and service quality
- Sales growth and profitability
- Cost control and stock management
- Staff performance and retention
- Compliance with legal and safety standards
- Diploma or Certificate in Hospitality Management or related field (advantageous)
- 35 years experience in restaurant and/or bar management
- Proven experience managing staff and controlling costs
- Strong leadership and people management skills
- Excellent communication and interpersonal skills
- Financial acumen and understanding of cost controls
- Problem-solving and decision-making ability
- Knowledge of POS systems
- Ability to work flexible hours including weekends and public holidays
- Customer-focused and service-driven
- Results-oriented and organised
- Calm under pressure
- Professional and well-presented
- Shift-based work including evenings weekends and public holidays
- Fast-paced hospitality environment
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
Key Skills
- General Insurance
- Advertisement
- Erection
- External Audit
- Administration Support
- Jboss
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
