Customer Service Representative – Consumer Electronics

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Customer Service Representative Consumer Electronics (Remote Greece)
Job ID / Reference: 31781
Location: Greece (Remote)
Start Date: 6th February 2026 (Training)
Work Permit / Eligibility: EU Citizenship Full-purpose or Specific-purpose Work Permit or Certificate of Protection (refugees) required
Languages Required:

French: Native-level fluency (C2)
English: Intermediate communication (B2)

Salary / Compensation:

Base Salary: 1045.72 gross/month
Monthly Performance Bonus: Up to 150

Job Type / Schedule: Full-time MondaySunday 09:0021:00 (rotational shifts)
Training: 11 full working days fully paid

Job Description / Responsibilities:

Provide exceptional customer service via phone email and chat addressing inquiries and concerns professionally and empathetically.
Assist customers with product issues troubleshooting and warranty claims for consumer electronics.
Deliver clear and accurate information about products and services to guide customer decisions.
Resolve complaints effectively to ensure a positive customer experience.
Collaborate with team members to escalate issues when necessary.
Participate in regular training and feedback sessions to enhance product knowledge and service skills.

Requirements / Qualifications:

French (C2) Native-level fluency.
English (B2) Intermediate communication skills.
Strong verbal and written communication.
Customer-focused and proactive problem solver.
Team player with ownership of individual responsibilities.
Prior experience in customer service is a plus but not mandatory.
EU Citizenship valid Work Permit or Certificate of Protection.

Benefits:

Paid training and continuous learning opportunities.
Relocation support:
- Option 1: All expenses covered flight hotel stay real estate agency fee.
- Option 2: 250 relocation allowance real estate agency fee (if relocating independently).
Health care benefits and discounts on products/services.
Free online Greek language courses.
Access to modern well-equipped work environment (break areas etc.).
Join a Great Place to Work-certified company promoting diversity and inclusion.
Social responsibility initiatives and special events participation.
Performance-based bonuses.

How to Apply:
If this opportunity fits your profile apply here or send your CV to

Job Title: Customer Service Representative Consumer Electronics (Remote Greece) Job ID / Reference: 31781 Location: Greece (Remote) Start Date: 6th February 2026 (Training) Work Permit / Eligibility: EU Citizenship Full-purpose or Specific-purpose Work Permit or Certificate of Protection (refugee...

French: Native-level fluency (C2)
English: Intermediate communication (B2)

Salary / Compensation:

Base Salary: 1045.72 gross/month
Monthly Performance Bonus: Up to 150

Job Type / Schedule: Full-time MondaySunday 09:0021:00 (rotational shifts)
Training: 11 full working days fully paid

Job Description / Responsibilities:

Provide exceptional customer service via phone email and chat addressing inquiries and concerns professionally and empathetically.
Assist customers with product issues troubleshooting and warranty claims for consumer electronics.
Deliver clear and accurate information about products and services to guide customer decisions.
Resolve complaints effectively to ensure a positive customer experience.
Collaborate with team members to escalate issues when necessary.
Participate in regular training and feedback sessions to enhance product knowledge and service skills.

Requirements / Qualifications:

French (C2) Native-level fluency.
English (B2) Intermediate communication skills.
Strong verbal and written communication.
Customer-focused and proactive problem solver.
Team player with ownership of individual responsibilities.
Prior experience in customer service is a plus but not mandatory.
EU Citizenship valid Work Permit or Certificate of Protection.

Benefits:

Paid training and continuous learning opportunities.
Relocation support:
- Option 1: All expenses covered flight hotel stay real estate agency fee.
- Option 2: 250 relocation allowance real estate agency fee (if relocating independently).
Health care benefits and discounts on products/services.
Free online Greek language courses.
Access to modern well-equipped work environment (break areas etc.).
Join a Great Place to Work-certified company promoting diversity and inclusion.
Social responsibility initiatives and special events participation.
Performance-based bonuses.