Spanish Customer Service Advisor
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Overview
We are seeking a Spanish-speaking Customer Service Advisor to assist customers with travel-related inquiries through phone and email this role you will help passengers manage their reservations handle ticket changes or refunds and provide general travel information while ensuring a smooth and professional customer experience.
Key Responsibilities
- Answer incoming calls and emails from customers regarding travel services
- Assist with reservations ticket modifications cancellations and refund requests
- Provide clear information about fares flight schedules and travel policies
- Support passengers who require special travel assistance
- Guide customers on travel requirements and necessary documentation
- Process booking updates and ensure fare rules are applied correctly
- Maintain accurate records of customer interactions
- Deliver professional friendly and efficient customer service
Requirements
- Fluent in Spanish with good written and spoken English
- Comfortable working with computers and web-based tools
- Strong communication and customer service skills
- Ability to multitask and manage customer requests efficiently
- Problem-solving mindset with a positive and patient attitude
- Previous experience in customer service or call center roles is preferred
- Experience in travel or airline services is an advantage but not required
- Candidates must be eligible to work in Greece
Minimum Qualifications
- At least 18 years old
- High School graduate with call center experience or graduate of a 2-year or 4-year program
- Good typing skills and ability to use computer systems
- Ability to work under pressure and manage time effectively
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
