Travel Executive plans and books flights hotels and transport creates detailed itineraries manages corporate travel policies handles client/employee inquiries resolves issues and negotiates vendor rates focusing on customer satisfaction and cost efficiency while staying updated on industry trends and compliance. Key duties include using booking software (like Sabre Amadeus) managing expenses ensuring policy adherence and providing seamless travel experiences.
Key Responsibilities
Itinerary Planning & Booking: Developing customized travel plans booking flights cars hotels and activities.
Vendor Management: Negotiating rates with airlines hotels and suppliers to secure best deals.
Customer Service: Acting as a contact point for travelers assisting with changes cancellations and emergencies.
Policy & Compliance: Ensuring all arrangements align with company travel policies and budgets.
Expense & Reporting: Monitoring travel expenses processing bills and preparing reports.
Documentation: Handling visas and ensuring all necessary travel documents are in order.
Market Knowledge: Staying current on destinations trends and regulations.
Essential Skills & Qualifications
Experience: Previous experience in travel hospitality or corporate travel.
Software: Proficiency in GDS (Global Distribution Systems) like Sabre Amadeus or Galileo and MS Office.
Soft Skills: Strong communication problem-solving negotiation and organizational skills.
Education: Often a Bachelors degree in Hospitality Tourism or a related field.
Types of Roles
Corporate Travel Executive: Focuses on managing employee travel for a company.
Sales Travel Executive: Sells packages and builds client relationships.
Tour Executive: Manages specific tour operations from planning to execution.