Assistant Manager Process Training (GDS Amadeus and Sabre, Airline, Corporate Travel, Excellent Communication Skills) Mumbai Plant 5 REF95017T
Share
Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Training: Training new Hires with Travel experience on the Basics of training Working in TMC TMC focused GDS (Global Distribution System) Training TMC Scenarios Duty of Care Customer service Working with TMC
People Management: Should be able to identify EWS (Early Warning Signals) provide feedback create coaching environment
Key Accountability:
- Training Performance: End to end responsibility of training deliverables like throughput certification.
- Detailed daily New Hire training review.
- Reporting: Ensure all training reports including internal stakeholder and clients should be shared on time accurately.
- Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in TMC Academy training plan accordingly.
- Knowledge Management: Ensure Check for understanding.
- Stakeholder Management: Should be able to manage internal communication with peers stakeholders and clients.
Knowledge/ Qualification:
Graduate
Special Role Requirement:
- Excellent written and verbal communications. Fluent in English
- Should be willing to work in non-weekend offs
- Proficiency in MS office
- Travel ready
Work Experience:
Travel Experience: 2 - 3 Years.
Training Experience: Should have sound understanding of the training function and should have spent 2years in training department.
Corporate travel experience preferred.
Certification/ Domain Certification: Knowledge of at least two GDSs (Amadeus and Sabre Preferred).
Qualifications :
Any Graduate / Post Graduate / MBA
Additional Information :
Shift Timing Day/ UK shifts (10 AM to 7 PM IST / 12 PM to 9 PM IST / 1 PM to 10 PM IST)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Car Driving
- Apache
- Import
- Back Office Operations
- Accident Investigation
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
