Customer Support Associate

Ernakulam - India

Monthly Salary: INR 20000 - 27500

Experience Required: 1-3years

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Customer Support Associate

Salary: 20000 to 28000 per month

Location: Infopark Kochi

Experience: 1 to 3 years in BPO / Customer Support voice process (Mandatory)

Qualification: Graduation (Mandatory)

Excellent fluency in English
1 to 3 years of experience in BPO or Customer Support voice process
Strong communication and interpersonal skills

Responsibilities:

Address customer inquiries promptly and accurately through phone.
Understand customer needs and assist them in utilizing specific product features effectively.
Follow up with customers to ensure timely resolution of their technical issues.
Gather customer feedback and communicate insights to service.

Requirements

Experience: 1 to 5 years in BPO / Customer Support voice process
Candidate Should have excellent fluency in English.

Required Skills:

Requirements: 1. Excellent fluency in English 2. 1 to 3 years of experience in BPO or Customer Support voice process 3. Strong communication and interpersonal skills

Required Education:

Any Degree

Customer Support Associate Salary: 20000 to 28000 per monthLocation: Infopark KochiExperience: 1 to 3 years in BPO / Customer Support voice process (Mandatory)Qualification: Graduation (Mandatory)Excellent fluency in English1 to 3 years of experience in BPO or Customer Support voice processStrong co...