Audiovideo Support & Desktop Support Engineer- Parttimecasual- PerthSydney Australia

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities Conference Room & AV Support

Provide onsite assistance for conference room and meeting room issues escalated from the Global Helpdesk that cannot be resolved remotely.

Troubleshoot and resolve AV and meeting room technology issues in focus rooms multi-purpose rooms (MPRs) boardrooms and customer-facing conference rooms.

Work closely with higher support tiers third-party AV integrators and equipment manufacturers to resolve complex AV issues.

Ensure proper setup configuration and functionality of AV equipment and video conferencing systems.

Deliver backup solutions during device failures (e.g. backup projectors bypassing failed devices).

Provide end-to-end event and meeting support including setup meet-and-greet and teardown.

Skills & Requirements

Strong knowledge of AV systems meeting room technologies and video conferencing solutions.

Experience supporting Microsoft collaboration tools and meeting room environments.

Basic networking knowledge (LAN cabling connectivity troubleshooting).

Exposure to EUC support device management and onsite IT operations.

Ability to support non-Windows and non-Microsoft devices for basic connectivity and troubleshooting.

Required Skills:

AV systems knowledge meeting room technology video conferencing solutions Microsoft collaboration tools support networking knowledge EUC support device management onsite IT operations hardware replacement desktop support

Key Responsibilities Conference Room & AV SupportProvide onsite assistance for conference room and meeting room issues escalated from the Global Helpdesk that cannot be resolved remotely.Troubleshoot and resolve AV and meeting room technology issues in focus rooms multi-purpose rooms (MPRs) boardroo...