General Manager
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Hospitality General Manager Luxury Game Reserve Namibia
Kendrick Recruitment is seeking a highly experienced Hospitality General Manager to lead operations across a luxury game reserve in Namibia. This is a live-in role on a working cycle of six weeks on two weeks off ideal for a seasoned professional with extensive safari and hospitality management experience.
Location
Namibia
Property Type
Luxury game reserve
Salary
Negotiable depending on experience
Live-in position
Live-In Benefits
Furnished accommodation
Gas water and electricity
Housekeeping services provided
Use of a vehicle for company purposes
Uniform sets
DSTV
Access to Wi-Fi (depending on availability)
Flights with Wilderness Air to and from Windhoek (depending on availability)
Free medical evacuation in the event of injury
Free medical insurance Accident Protector through Prosperity
Subsidised bed night rates at select lodges for managers
Pension and medical aid optional for expats; pension compulsory for locals
Key Responsibilities
Manage all hospitality personnel and departments across the reserve
Develop and implement human resource progression and training programs
Oversee financial and administrative management of the hospitality operations
Lead strategic product development initiatives
Interact with guests to ensure a professional five-star experience
Ensure flawless high-class service delivery across all camps
Direct day-to-day front-of-house management of all camps
Guide and manage camp management teams in each camp
Liaise with the Guide Manager regarding activity needs and operational improvements
Identify training needs and provide suitable solutions
Implement and maintain lodge and company standards for front and back of house
Address guest complaints directly and ensure corrective actions are implemented
Analyse customer feedback and provide strategic direction for continuous improvement
Manage camp budgets and provide progress reports
Candidate Requirements
Minimum 7 years experience at senior management level in the tourism industry preferably 5-star safari properties
Bachelors degree in business tourism or a related field
Proven track record in financial and strategic management
Experience with staff training evaluation and development
Excellent communication and computer literacy skills
Fluent in English; multilingualism is advantageous
Knowledge of personalised service principles and processes
Professional presentation responsible and reliable
Familiarity with industry developments and trends
Willingness to work long flexible hours unsupervised and under pressure
Valid drivers license and Professional Driving Permit (PDP)
This role offers a unique opportunity for a highly experienced hospitality professional to oversee a portfolio of luxury safari camps in one of Namibias premier game reserves delivering world-class guest experiences.
Company Industry
IT Services and IT Consulting
Key Skills
- Restaurant Experience
- Hospitality Experience
- Interviewing
- Management Experience
- Profit & Loss
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
- Recruiting
About Company
Kendrick Recruitment (KR) specialises in finding top candidates for the Hospitality and Tourism Industries worldwide. We focus on providing a high level of personalised service tailored to each individual whether you are a client or candidate. We pride ourselves on listening and under ... View more
