To manage and develop all available resources (people process and systems) within the branch / PORs to ensure a sustainable and profitable branch income statement and balance sheet as well as entrenching a strong client-focused culture.
Qualifications :
- Business Commerce/Finance related degree
Additional Information :
Key Responsibilities:
- Assess determine and maintain the capability measures of the branchs resources (people process and systems) through the collection and analysis of reliable information/data to determine what the resources can predicatively achieve in meeting variable client demands current performance against these measures and the required resource/operational changes/efficiencies that need to be made.
- Develop and drive appropriate client strategies and tactics to ensure that income statement and balance sheet objectives are achieved as guided by the explicit boundaries of client level pricing and profit hurdles.
- Drive and assess alignment between the branch staff requirements and the local workforce plan to ensure that there is sufficient staff resources to meet the fluctuating demands of the customers.
- Lead the branch team according to the lean leadership and employee engagement principles including employee lifecycle from recruitment through to exit performance management training and development discipline and grievance management retention and reward and people administration to ensure a high performance culture that will enable ultimately enhance the customer experience by consistently meeting their demands.
- Upskill and coach the team on the collection analysis and capturing requirements of all relevant management information to ensure data is available accurate and relevant to drive effective decision making.
Experience:
- 5-7 yearss experience (Relevant FAIS qualification and experience. Experience in branch management (including income statement management and all aspects related to sales and service).
Behavioural Competencies:
- Articulating Information
- Convincing People
- Making Decisions
- Producing Output
- Understanding People
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Knowledge
- Processing
- Product Knowledge (Consumer Banking)
Remote Work :
No
Employment Type :
Full-time
To manage and develop all available resources (people process and systems) within the branch / PORs to ensure a sustainable and profitable branch income statement and balance sheet as well as entrenching a strong client-focused culture.Qualifications : Business Commerce/Finance related degreeAdditi...
To manage and develop all available resources (people process and systems) within the branch / PORs to ensure a sustainable and profitable branch income statement and balance sheet as well as entrenching a strong client-focused culture.
Qualifications :
- Business Commerce/Finance related degree
Additional Information :
Key Responsibilities:
- Assess determine and maintain the capability measures of the branchs resources (people process and systems) through the collection and analysis of reliable information/data to determine what the resources can predicatively achieve in meeting variable client demands current performance against these measures and the required resource/operational changes/efficiencies that need to be made.
- Develop and drive appropriate client strategies and tactics to ensure that income statement and balance sheet objectives are achieved as guided by the explicit boundaries of client level pricing and profit hurdles.
- Drive and assess alignment between the branch staff requirements and the local workforce plan to ensure that there is sufficient staff resources to meet the fluctuating demands of the customers.
- Lead the branch team according to the lean leadership and employee engagement principles including employee lifecycle from recruitment through to exit performance management training and development discipline and grievance management retention and reward and people administration to ensure a high performance culture that will enable ultimately enhance the customer experience by consistently meeting their demands.
- Upskill and coach the team on the collection analysis and capturing requirements of all relevant management information to ensure data is available accurate and relevant to drive effective decision making.
Experience:
- 5-7 yearss experience (Relevant FAIS qualification and experience. Experience in branch management (including income statement management and all aspects related to sales and service).
Behavioural Competencies:
- Articulating Information
- Convincing People
- Making Decisions
- Producing Output
- Understanding People
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Knowledge
- Processing
- Product Knowledge (Consumer Banking)
Remote Work :
No
Employment Type :
Full-time
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