Duties & ResponsibilitiesOperational Management
- Oversee the day-to-day running of the catering operation ensuring efficient and high-quality service delivery.
- Manage food production menu planning stock control and ordering.
- Ensure all equipment facilities and processes meet operational and hygiene standards.
- Team Leadership Lead motivate and develop catering staff to deliver exceptional service.
- Manage rotas training performance reviews and recruitment as required.
- Promote a positive and collaborative working environment.
Customer Service
- Build strong relationships with clients customers and stakeholders.
- Resolve customer queries and feedback promptly and professionally.
- Ensure service levels consistently meet or exceed expectations.
Financial Responsibility
- Monitor budgets costs and financial performance.
- Implement cost-effective practices while maintaining quality.
- Support in pricing forecasting and financial reporting.
- Compliance & Safety Ensure adherence to health & safety food hygiene and allergen regulations.
- Maintain accurate records and complete audits as required.
- Implement robust processes for food safety and risk management.
Required Experience:
Manager
Duties & ResponsibilitiesOperational Management Oversee the day-to-day running of the catering operation ensuring efficient and high-quality service delivery.Manage food production menu planning stock control and ordering.Ensure all equipment facilities and processes meet operational and hygiene sta...
Duties & ResponsibilitiesOperational Management
- Oversee the day-to-day running of the catering operation ensuring efficient and high-quality service delivery.
- Manage food production menu planning stock control and ordering.
- Ensure all equipment facilities and processes meet operational and hygiene standards.
- Team Leadership Lead motivate and develop catering staff to deliver exceptional service.
- Manage rotas training performance reviews and recruitment as required.
- Promote a positive and collaborative working environment.
Customer Service
- Build strong relationships with clients customers and stakeholders.
- Resolve customer queries and feedback promptly and professionally.
- Ensure service levels consistently meet or exceed expectations.
Financial Responsibility
- Monitor budgets costs and financial performance.
- Implement cost-effective practices while maintaining quality.
- Support in pricing forecasting and financial reporting.
- Compliance & Safety Ensure adherence to health & safety food hygiene and allergen regulations.
- Maintain accurate records and complete audits as required.
- Implement robust processes for food safety and risk management.
Required Experience:
Manager
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