Support Specialist

As a Support Specialist (AV) youll be part of a team of innovative highly skilled technologists passionate about technical support for associates within the organization on any company-owned operating systems. We are looking for an experienced AV technician to set up and use media equipment for live events. As an AV technician you will organize and install media equipment such as projectors microphones video monitors and soundboards. You may also be required to alter the venue layout to enhance acoustics. To ensure success as an AV technician you should have advanced knowledge of audio and video equipment experience with lighting and filming techniques and excellent troubleshooting skills. Ultimately a top-notch AV technician should be able to create great audio and visual effects to enhance any live experience. Our team is co-located and agile with central technology hubs in Chicago Madrid Toronto and Chennai.

We are a forward-thinking organization targeting current technology that enables our employees to be efficient using best practices.

What youll do

• Meeting with Event Coordinators to discuss audio lighting and video requirements.
• Altering venue arrangements according to layout diagrams.
• Executive Support High-level executive meetings Board meetings Broadcasts Off-site meetings/events (Monitor Support Setup equipment Breakdown equipment planning)
• Laying electrical and sound cables.
• Setting up and installing microphones lights video monitors projectors speakers and video cameras.
• Conducting sound visual and performance quality checks on AV equipment.
• Inspecting mountings and electrical equipment to ensure they conform to health and safety regulations.
• Operating sound and visual equipment during live events.
• Troubleshooting equipment and ensuring events run smoothly.
• Maintaining strong customer relations.
• Disassembling audio and visual equipment and packing up after the event.

Qualifications :

Were looking for people who have

• Bachelors degree in sound engineering or a similar field.
• Previous experience working as an AV technician.
• In-depth knowledge of sound video and lighting equipment.
• Familiarity with computers and IP Networking Systems.
• Well-versed in MTR (Microsoft Teams Room) collaboration tools (Zoom Teams Yammer)
• Advanced knowledge of modern filming and sound mixing techniques.
• Excellent troubleshooting skills.
• A keen eye for detail and attention.
• High level of physical fitness and the ability to lift heavy equipment.
• Good communication and interpersonal skills.

Additional Information :

This role has a market-competitive salary with an anticipated base compensation of the following range: $48000 - $70000.  Actual salaries will vary depending on a candidates experience qualifications skills and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment comprehensive health insurance industry-leading parental leave life insurance education support and more. 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

No

Employment Type :

Full-time