Live Chat Specialist
Share
Job Location:
Augusta, ME - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Live Chat Specialist
Job Responsibilities:
- Respond to customer inquiries and provide assistance through live chat on the platform
- Offer guidance on property listings pricing features and availability to potential buyers sellers brokers and investors
- Generate leads by engaging with website visitors and converting them into qualified prospects
- Maintain a professional and proactive chat presence to ensure a positive customer experience
- Collaborate with the sales and marketing team to drive conversions and achieve targets
Essential Qualifications:
- Excellent written communication skills and the ability to multitask effectively
- Strong customer service orientation with a focus on problem-solving and building relationships
- Knowledge of automotive real estate industry terminology and trends
- Proficiency in using live chat software and customer relationship management (CRM) tools
- Ability to work independently and as part of a team in a fast-paced environment
Desired Experience:
- Minimum of 1-2 years of experience in customer service or sales roles preferably in the real estate or automotive industry
- Demonstrated track record of meeting or exceeding performance targets
- Previous experience with live chat support and lead generation is a plus
Salary & Benefits:
The salary for the Live Chat Specialist position at will be commensurate with experience and qualifications. Benefits package may include health insurance paid time off retirement plans and professional development opportunities.
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
