Polish Customer Service Representative – Remote
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Our client a leader in the consumer electronics industry is looking for dynamic customer-centric professionals to join their remote team. If youre a native Polish speaker with excellent communication skills in English we want to hear from you! This is an excellent opportunity to be part of a growing company that offers a fantastic work environment and plenty of room for personal and professional growth.
Location: Remote anywhere in Greece
Salary: 1100 gross/month productivity bonus up to 150
Salary after 3 years: 1150 gross/month
Training & Work: Fully remote from home
Training Duration: 11 full working days fully paid
Additional pay: Sundays and public holidays 75% per hour night shifts 25% per hour
Key Responsibilities:
- Provide outstanding customer service via phone email and chat addressing customer inquiries and concerns with professionalism and empathy.
- Assist customers with product-related issues troubleshooting and warranty claims for consumer electronics.
- Provide clear and accurate information about products and services to help customers make informed purchasing decisions.
- Resolve customer complaints effectively and efficiently ensuring a positive customer experience.
- Collaborate with team members to identify and escalate issues when necessary to maintain the highest service standards.
- Participate in regular training and feedback sessions to enhance product knowledge and improve customer service techniques.
Required Skills & Qualifications:
Language Skills:
Polish (C2) Native-level fluency.
English (B2) Intermediate communication skills.
Strong verbal and written communication skills.
Customer-focused with a passion for providing excellent service.
Problem-solving abilities and a proactive attitude.
- Ability to work well in a team environment while taking ownership of individual responsibilities.
- Prior experience in customer service or a related field is a plus but not mandatory.
Compensation & Benefits:
Base Salary: 1100 gross/month
Productivity Bonus: up to 150 (based on target achievement)
Paid training
Professional growth and development opportunities
Supportive inclusive remote work environment
Additional Benefits:
- Health care benefits and numerous other discounts for products and services.
- Professional growth and development opportunities within a global innovative company.
- Free online Greek language courses to enhance your cultural experience and language skills.
- Access to state-of-the-art premises with a great working environment including relaxing break areas.
- Be part of a company certified as a Great Place to Work promoting diversity and inclusion.
- Special events community involvement and social responsibility initiatives to participate in.
Relocation Packages (Choose your plan)
To support your move to Greece we offer two relocation options:
1. All expenses covered flight ticket hotel accommodation upon arrival and real estate agency fee
2. 250 relocation allowance real estate agency fee ideal if you already have accommodation arranged
Why This Job Stands Out:
Remote Work: Work from the comfort of your own home in Greece while staying connected with a dynamic collaborative team.
Training & Development: Full paid training and continuous learning opportunities ensuring you are always growing in your role.
Company Culture: Join a company that values diversity inclusion and work-life balance.
Performance Bonuses: An opportunity to earn additional income based on your excellent work.
Hiring Process:
CV submission
Language proficiency test (Polish & English)
Interview
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
