Customer Service Representative – French & English Speaker
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a French & English-speaking Customer Service Representative to provide exceptional support in a fully remote environment. You will assist customers with inquiries troubleshooting and general service requests delivering a high-quality experience in line with the company premium standards.
Location: Remote Greece
Employment Type: Full-time
Base Salary: 1045.72/month gross
Productivity Bonus: Up to 10% of gross salary based on target achievement
Training Date:(11 days fully paid)
Interview Deadline:
Role Overview
We are looking for a French & English-speaking Customer Service Representative to provide exceptional support in a fully remote environment. You will assist customers with inquiries troubleshooting and general service requests delivering a high-quality experience in line with the companys premium standards.
Key Responsibilities
- Respond professionally to customer inquiries via email chat and phone
- Assist customers with product usage troubleshooting and general service support.
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Handle orders returns exchanges and missing items efficiently.
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Record interactions and maintain accurate documentation.
- Collaborate with the team to maintain a positive and supportive customer experience.
Requirements
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French: C2 (native or near-native fluency)
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English: C1 (advanced proficiency)
- Strong customer service mindset with a focus on empathy and professionalism
- Comfortable working fully remotely and managing multiple customer queries
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Adaptable organized and able to handle rotational shifts
Work Schedule
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Monday to Sunday rotational shifts between 09:00 20:00
Compensation & Benefits
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Base gross salary: 1045.72/month
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Productivity bonus: Up to 10% of salary (up to 104.57/month)
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Salary progression:
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After 12 months: 1100/month gross
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After 3 years: 1150/month gross
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Relocation Support (choose one):
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All expenses covered flight hotel and real estate agency fee
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250 relocation allowance real estate agency fee (for independent relocation)
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Private healthcare coverage and exclusive company discounts
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Fully paid remote training delivered by certified instructors
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Free online Greek language courses
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Career development and internal mobility programs
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Participation in CSR initiatives and company events
Why Join Us
- Work with a globally renowned premium brand in a fully remote environment
Access to advanced tools and professional development opportunities
- Join a supportive inclusive and diverse team that prioritizes employee well-being
Application Process
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Submit your application for review
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Complete online language assessments (French & English)
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Participate in the interview process and start your journey with us
Apply now and be part of our team!
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
