French Customer Service Representative – Consumer Electronics
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you passionate about delivering exceptional customer service Join a dynamic remote team in the consumer electronics sector supporting customers across France and other regions. This role offers the opportunity to work with a leading brand enhance your skills and grow professionally in a supportive environment.
Location: Remote Greece
Salary: 1045.72/month (gross)
Bonus: Up to 150/month performance-based
Interview Deadline:
Training Date:(11 full working days fully paid)
Schedule: MondaySunday 09:0021:00 (rotational shifts)
Relocation Support (choose one):
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All expenses covered flight hotel and real estate agency fee
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250 relocation allowance real estate agency fee (for independent relocation)
Key Responsibilities
- Provide outstanding customer service via phone email and chat with professionalism and empathy.
- Assist customers with product-related issues troubleshooting and warranty claims.
- Offer accurate and clear product and service information to help customers make informed decisions.
- Resolve customer complaints efficiently ensuring a positive experience.
- Collaborate with team members to escalate issues when needed maintaining high service standards.
- Participate in training and feedback sessions to continuously improve product knowledge and service skills.
Required Skills & Qualifications
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French (C2): Native-level fluency
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English (B2): Intermediate communication skills
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Strong verbal and written communication skills
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Customer-focused with a proactive attitude and problem-solving ability
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Ability to work independently and in a team environment
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Previous experience in customer service is a plus but not mandatory
- EU Citizenship valid work permit or Certificate of Protection for refugees
Compensation & Benefits
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Base Salary: 1045.72/month (gross)
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Performance Bonus: Up to 150/month based on results
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Paid remote training delivered by certified instructors
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Health care coverage and exclusive product/service discounts
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Free online Greek language courses
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Career development and internal mobility opportunities
- Great Place to Work-certified company with diversity and inclusion initiatives
- Access to state-of-the-art facilities with relaxing break areas (if visiting the office)
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Participation in company events community projects and CSR initiatives
Why Join Us
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Remote Work: Fully remote role based in Greece
- Training & Development: Paid training and ongoing professional growth opportunities
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Culture: Inclusive supportive and employee-focused work environment
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Performance Bonuses: Earn extra income for excellent work
Hiring Process
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Submit your application
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Complete language assessments in French & English
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Attend the interview process and start your journey with us
Apply now and be part of a dynamic customer-focused team!
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
