Sales Consultant Flooring

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

Experienced Internal Sales Consultant (Flooring Industry)

Paarden Eiland Cape Town (On-site)

R18 000- 20 000 Com
Job Type: Full-time

Role Purpose

Were looking for an experienced Internal Sales Consultant with solid knowledge of the flooring industry to handle inbound and outbound sales prepare quotes follow up leads and drive revenue through excellent product guidance and customer service. Youll work closely with operations warehousing and external sales to ensure a smooth end-to-end customer experience.

Key Responsibilities

Sales & Customer Service

Handle walk-in telephonic email and WhatsApp sales enquiries professionally and promptly.
Qualify customer needs and recommend suitable flooring solutions (residential and commercial).
Build strong relationships with contractors developers designers and retail customers.
Proactively follows up quotes and leads to close sales and meet/exceed targets.

Quoting & Order Processing

Prepare accurate detailed quotations (including accessories trims adhesives underlay etc.).
Convert quotes to orders and ensure correct product selection quantities and pricing.
Confirm stock availability lead times and delivery/collection arrangements.
Maintain accurate records on CRM/ERP and ensure paperwork is complete.

Product & Technical Support

Provide confident guidance on flooring specifications installation requirements care/maintenance and suitability for different spaces.
Assist with measuring guidelines wastage calculations and basic technical queries.
Escalate complex technical/site issues to the appropriate team when required.

Team & Operational Coordination

Liaise with warehousing and logistics to ensure smooth dispatch and on-time deliveries.
Coordinate with external reps and project teams on ongoing accounts and tenders.
Keep the showroom/branch displays and sales admin processes neat and professional.

Minimum Requirements

35 years internal sales experience in the flooring industry (non-negotiable).
Strong understanding of flooring products (e.g. vinyl/LVT laminate engineered wood carpets tiles accessories).
Proven track record of closing sales and working with targets/KPIs.
Solid quoting and order processing experience.
Comfortable using CRM/ERP systems Excel and email quoting.

Skills & Competencies

Excellent communication and negotiation skills.
Strong attention to detail (pricing quantities product codes).
High energy and urgency in follow-ups and closing.
Customer-first mindset with professional problem-solving.
Ability to work under pressure and manage multiple quotes/orders daily.

Experienced Internal Sales Consultant (Flooring Industry) Paarden Eiland Cape Town (On-site) R18 000- 20 000 ComJob Type: Full-time Role Purpose Were looking for an experienced Internal Sales Consultant with solid knowledge of the flooring industry to handle inbound and outbound sales prepare quote...