Manager, Global Clinical Solutions

Manager Global Clinical Solutions

Introduction to role

Global Clinical Solutions (GCS) delivers services and technology that enable AstraZenecas Clinical Development programs partnering with internal teams and external stakeholders to drive operational excellence.

The Manager GCS is responsible for coordinating and leading the delivery of GCS services across projects and initiatives to meet time and quality targets. This role supports cross-functional teams in improving process effectiveness and performance while providing guidance on the design development and maintenance of processes systems and services owned by GCS. Managers may be assigned stewardship of specific processes or platforms and are expected to lead and project manage continuous improvement initiatives that enhance operational outcomes strengthen compliance and optimize ways of working across diverse delivery models.

Accountabilities

• Coordinates and deliversGCSservicesand coordinates life cycle management and business continuity forprojects services and expert support to user communities. This includes conducting training on processes systems and tools facilitating information exchange establishing proven methods and maintaining communication with relevant parties across GCS and AZ.

• Conducts critical analyses ofprocesses and tools to define business usage andfinds opportunities to improve efficiency/effectiveness of systems/services/processeswhilst reducing business continuity to and/or develops business cases for continuous improvementprojects

• Leadsor managesbusiness improvement projects according to lean principles including planning prioritizingimplementingand trackingdelivery

• Serve as AZ coProject Manager for eCOA (electronic Clinical Outcome Assessment) and DPS (Digital Patient Solutions) setup maintenance and closure using project tracking tools to manage timelines costs risks UAT and stakeholder updates.

• Coordinate input to eCOA/DPS user requirements (from Business Analyst and study stakeholders) based on the Clinical Study Protocol (CSP) and prior enduser experience; agree system functionality with suppliers.

• Lead operational maintenance to keep systems aligned to the latest CSP and in a validated state; author and manage change requests with risk assessment and ensure issues are documented and addressed.

• Establish UAT approach for setup and maintenance; request UAT resources; consult on test scripts plans reports and change closure documentation.

• Supportsthe implementation ofchanges to improve the way various functions and teamsperform

• Evaluates andmonitorsthe performance and efficiency of programs to ensure that program implementation is ontarget

• Responsible for training colleagues to use continuous improvementin thenew ways of working and embedchangeculture

• Growscapabilities appliesnew approachesto improve work and haspositive impact on team performance creating learning opportunity forothers

• Responsible for knowledge management of continuous improvement activities and ensuring that the knowledge is used in theselectionand execution of future activities

Essential Skills & Experience

• BS MS or PhD in a biological or healthcare related field with 2 years of relevant pharmaceutical or clinical development industry experience

• Ability to work collaboratively; proven organizational and analytical skills and proven skills to deliver to timecostandquality

• Proven project management proficiency

• Strong business communication stakeholdermanagementand presentation skills

• Well-developedorganizational and interpersonal skills

• Ensures risks and issues management to ensure effective delivery. Expertly utilizes escalation routes and governance to gain traction and deliver rapidsolutions

• Shares lessons learned and best practice recommendations with relevant stakeholders to drive continuousimprovement

• Buildsrelationshipsand achieves results without line managementinput

Desirable Skills & Experience

• Experience applyingstandard process improvement methodologies ( Six Sigma) toidentifyroot causes of process issues andidentifyareas of process improvement

• Some experience with Quality Systems and Quality Management including process definition and process improvement ideally within an Information Systems environment

• Experience in multiple fields of clinical development

• Understanding ICH GCP guidelines in relation to study delivery

• Experience working in a global organization with complex/geographical context

AstraZeneca offers an environment where your dedication is valued and your expertise is visible. Here you play an essential role in helping patients who need it most. With a restless drive for improvement we embrace challenges as opportunities for growth. Our collaborative approach allows us to explore new paths leveraging diverse minds to make impactful decisions that put patients first. AstraZeneca is rapidly growing investing in technology and offering countless learning opportunities across global Therapy Areas. Join us in making a profound impact with research that truly matters.

Ready to make a difference Apply now to become part of our dynamic team!

Date Posted

Closing Date

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