Broadcast Technology Support Analyst
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Job Location:
North Sydney - Australia
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
As a Broadcast Technology Support Analyst you will provide vital front-line technical support and expertise for Nines sophisticated production systems at our North Sydney facility. You will be the primary point of contact for internal customers ensuring the seamless delivery of high-quality broadcast services by proactively resolving hardware and software issues across our 24/7 operations.
Day to day you will:
- The successful candidate will be part of an enthusiastic team responsible for day to day support of sophisticated up to date technical broadcast systems.
- Serve as the primary contact for internal stakeholders via phone and ticketing systems.
- Troubleshoot and resolve technical issues across studio automation and live production.
- Support diverse environments including post-production digital assets and news gathering.
- Manage the lifecycle of incidents to ensure timely resolution of broadcast system faults.
- Maintain comprehensive technical documentation and contribute to staff knowledge sharing.
- Monitor industry trends to support the continuous improvement of broadcast standards.
Qualifications :
What youll bring:
- Tertiary qualifications in engineering technology or equivalent practical industry experience.
- A customer-centric approach with the ability to manage multiple shifting priorities.
- Clear communication skills and the motivation to work both independently and in teams.
- A proactive attitude toward problem-solving and upskilling in new technologies.
- Flexibility to work a rotating 24/7 roster including early starts weekends and holidays.
- Prior experience providing technical support within broadcast or production environments is an advantage.
Additional Information :
How we work
At Nine our flexible work options vary by role and team. Depending on the position this may include flexible hours hybrid work or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.
Our employee benefits include:
- Access to Employee Exclusives program - a way of getting closer to our incredible brands offering unique experiences behind-the-scenes access and awesome perks.
- Digital newspaper subscription to our mastheads.
More info at Nine Careers.
Our Commitment to Diversity and Inclusion:
Were committed to a safe respectful and inclusive Nine. From day one youll be encouraged to bring your whole self to work and will be supported to perform at your best.
We encourage applications from Aboriginal and Torres Strait Islander people people with disabilities and of all ages genders nationalities backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process please advise us when you apply.
Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Process
- Active Directory
- Customer Service
- Information Technology
- HIPAA
- Information Security
- Infrastructure
- Linux
- Project Management
- Nist
- Risk Assessments
- Procedures
- hardware
- Data Analysis
- Technical Support
About Company
Nines strategy is to create great content, distribute it broadly and engage audiences and advertisers. We are Australias largest locally owned media company the home of Australias most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselve ... View more
