Marketing and Communication Coordinator

Shape meaningful stories amplify social impact and help drive change join inTouch as our part-time (0.6 FTE) Marketing & Communications Coordinator in a flexible hybrid role.

• Play a hands-on role in raising awareness of family violence issues and promoting services that genuinely change lives.
• Work closely with an external communications agency and passionate internal teams to deliver engaging values-aligned campaigns.
• Enjoy a hybrid working model while building broad marketing and communications experience across digital media events and stakeholder engagement.

About inTouch

inTouch is at the forefront of providing integrated and culturally responsive services to women from migrant and refugee communities experiencing family violence. For over 40 years weve championed the cause of our clients helping more than 30000 women children and families to thrive despite the challenges theyve faced. Our approach is unique and effective thanks to our inLanguage inCulture delivery model and our teams profound and personal understanding of cultural sensitivities and the migration journey.

inTouch is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality diversity and inclusion within our workforce and approach to service delivery. We encourage applications from Aboriginal and Torres Strait Islander people people with disability people from diverse cultural and linguistic communities people of all ages and LGBTIQA people.

About the Role

The Marketing and Communications Coordinator collaborates with team members stakeholders and third-party providers in partnership with an external communications agency to develop and implement marketing and communication strategies and campaigns. The position requires managing multiple priorities while remaining agile and responsive to change.

Key Responsibilities

• Contribute to the development and implementation of marketing and communications strategies in collaboration with the external communications agency ensuring alignment with inTouchs strategic plan purpose and values.
• Support the Chief Executive Officer and the organisation in implementing a range of communications and marketing initiatives.
• Produce and post engaging content across various platforms including social media channels newsletters press releases and inTouchs website.
• Collaborate with internal teams external partners and the external communications agency to ensure cohesive messaging and branding.
• Help coordinate events campaigns and community outreach initiatives to raise awareness of family violence issues and promote inTouchs services.
• Monitor and report on the effectiveness of marketing campaigns and communication efforts providing insights and recommendations for improvement.
• Assist in the development of promotional materials and other communication tools that effectively communicate inTouchs message to various stakeholders.
• Monitor and respond to the communications inbox.
• Marketing administration support as required.

The benefits of working with us

Youll be part of a mission-driven organisation that is making a tangible difference in the lives of women from migrant and refugee backgrounds their families and their communities. inTouch offers a supportive diverse and dynamic work environment where innovation passion and resilience are at the heart of what we do.

When you join inTouch you can expect a range of benefits designed to foster your professional growth and ensure your overall wellbeing including:

• A collaborative and nurturing team culture within a positive working environment fostering mutual support and continuous learning.
• Competitive salary plus packaging option.
• Hybrid office /working from home model.
• 5 weeks Annual Leave.
• Ongoing training career progression and professional development opportunities.
• Comprehensive Employee Assistance Program.
• Purchased leave option.

Key Selection Criteria:

Essential

• Bachelors degree in Marketing Communications Public Relations Journalism/ Media or a related field.
• Strong written and verbal communication skills with attention to detail.
• Proficiency in digital marketing including social media management and content creation.
• Familiarity with analytics tools to track and measure campaign performance is a plus.

Desirable

• Demonstrated interest in social issues particularly in family violence.

Personal Attributes

• Ability to work collaboratively in a team-oriented environment while also managing individual tasks and deadlines.
• Creative thinker with a proactive attitude and a passion for making a positive impact.

To be successful for the role youll also need:

• Genuine commitment to social justice and to assisting migrant and refugee women and children.
• High ethical standards and values ability to act with integrity and confidentiality.
• Ability to sensitively manage stakeholder relationships.
• A level of maturity and professional accomplishment and track record appropriate to the representational aspects of the role.

Ready to apply

If you are ready to apply your expertise to make a meaningful difference wed love to hear from you.

Please send your CV and cover letter to or visit to learn more.

Applications close: 25 January 2026

All applicants must have the right to work in Australia and will need to undergo a National Police Check and Working with Children Check prior to commencing employment.