DescriptionThe Program Advisor provides advice to students with respect to education planning academic goals and course selection. This position may work with students from pre-admission inquiry through to graduation; it proactively encourages students to complete credentials in a timely manner.
MAJOR DUTIES & RESPONSIBILITIES
- Responsible for advising students in assigned programs. Assists with coverage in other programs as required.
- Responds to student inquiries develops program plans and advises on course selection.
- Researches and makes recommendations on admission requirements and transfer credit assessments.
- Works closely with Associate Deans and Program Coordinators.
- Conducts degree audits for student graduations.
- Works closely with Enrolment Services Recruiting Delivery and Registrars Office on resolving issues relating to admissions and advising.
- Establishes rapport with students within portfolio.
- Takes a student-centered approach and receives student referrals.
- Approves and prepares letters of permission for program students to take non-TRU courses.
- Assists students with program planning for Study Abroad semesters.
- Recognition transfer credit and block transfer articulation guidelines.
- Engages in continuous training and professional development related to assigned programs.
- May represent TRU - Faculty of Arts at career fairs trade shows and recruiting events.
- May provide training to other staff relating to course and program advising admissions processes advising theory/practice and systems management.
REPORTS TO
Dean Faculty of Arts
RequirementsEDUCATION:
- Grade 12 plus a Bachelor degree from a recognized university in a relevant discipline
EXPERIENCE:
- Three years related work experience including:
- Minimum of two years experience in post-secondary institution or related educational environment assessing students previous education skills and background
- One year marketing experience
- One year working in a fast-paced environment
- One year student advising experience
SKILLS KNOWLEDGE OR ABILITIES RELATED TO THE JOB
- Good organization skills including the ability to set priorities multi-task and work with minimal supervision and remain focused on objectives
- Ability to interpret admissions and transfer credit policies and guidelines to recognize exceptions and to take appropriate action to resolve problems
- Intermediate research and analytical skills
- Ability to investigate and listen in order to solve problems and provide solutions
- Aptitude for exacting and precise work a high degree of accuracy thoroughness and attention to detail
- Ability to communicate effectively verbally and in writing with a widely diverse student population and coworkers and across functional areas of the institution
- Strong computer skills including student admissions and transfer credit modules and MS Office
- Ability to maintain a student-focused as well as sales-focused approach
- Familiarity with BC post-secondary education
- Comprehensive knowledge of TRU programs and courses
- Knowledge of student-tracking applications and tools
WORKING CONDITIONS
- Sitting at desk and computer for long periods of time
- General office conditions
- Travel may be required
Required Experience:
Unclear Seniority
DescriptionThe Program Advisor provides advice to students with respect to education planning academic goals and course selection. This position may work with students from pre-admission inquiry through to graduation; it proactively encourages students to complete credentials in a timely manner.MAJO...
DescriptionThe Program Advisor provides advice to students with respect to education planning academic goals and course selection. This position may work with students from pre-admission inquiry through to graduation; it proactively encourages students to complete credentials in a timely manner.
MAJOR DUTIES & RESPONSIBILITIES
- Responsible for advising students in assigned programs. Assists with coverage in other programs as required.
- Responds to student inquiries develops program plans and advises on course selection.
- Researches and makes recommendations on admission requirements and transfer credit assessments.
- Works closely with Associate Deans and Program Coordinators.
- Conducts degree audits for student graduations.
- Works closely with Enrolment Services Recruiting Delivery and Registrars Office on resolving issues relating to admissions and advising.
- Establishes rapport with students within portfolio.
- Takes a student-centered approach and receives student referrals.
- Approves and prepares letters of permission for program students to take non-TRU courses.
- Assists students with program planning for Study Abroad semesters.
- Recognition transfer credit and block transfer articulation guidelines.
- Engages in continuous training and professional development related to assigned programs.
- May represent TRU - Faculty of Arts at career fairs trade shows and recruiting events.
- May provide training to other staff relating to course and program advising admissions processes advising theory/practice and systems management.
REPORTS TO
Dean Faculty of Arts
RequirementsEDUCATION:
- Grade 12 plus a Bachelor degree from a recognized university in a relevant discipline
EXPERIENCE:
- Three years related work experience including:
- Minimum of two years experience in post-secondary institution or related educational environment assessing students previous education skills and background
- One year marketing experience
- One year working in a fast-paced environment
- One year student advising experience
SKILLS KNOWLEDGE OR ABILITIES RELATED TO THE JOB
- Good organization skills including the ability to set priorities multi-task and work with minimal supervision and remain focused on objectives
- Ability to interpret admissions and transfer credit policies and guidelines to recognize exceptions and to take appropriate action to resolve problems
- Intermediate research and analytical skills
- Ability to investigate and listen in order to solve problems and provide solutions
- Aptitude for exacting and precise work a high degree of accuracy thoroughness and attention to detail
- Ability to communicate effectively verbally and in writing with a widely diverse student population and coworkers and across functional areas of the institution
- Strong computer skills including student admissions and transfer credit modules and MS Office
- Ability to maintain a student-focused as well as sales-focused approach
- Familiarity with BC post-secondary education
- Comprehensive knowledge of TRU programs and courses
- Knowledge of student-tracking applications and tools
WORKING CONDITIONS
- Sitting at desk and computer for long periods of time
- General office conditions
- Travel may be required
Required Experience:
Unclear Seniority
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