Human Resources Generalist

Longwood, FL - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

At Kustom we bring order to chaos after disaster strikes - restoring property stability and peace of mind for businesses and families across the country. Our HR team helps make that possible by keeping our people operations steady compliant and ready to support teams when the pace is fast and the stakes are high.

What You Do

You are the kind of HR partner people trust - steady responsive and able to handle the details without losing sight of what the business needs. Your support helps leaders and employees solve real problems the right way the first time using a solution-oriented approach and consistent follow up. You show up with professionalism stay calm when priorities shift and handle sensitive information with discretion. You keep work moving by managing the HR inbox with urgency and sound judgment triaging requests and delegating appropriately so the right issues get to the right people. You are successful in this role by:

Providing general HR support to leaders and employees across the United States and acting as a liaison to external partners
Managing the HR inbox by triaging requests responding with professionalism and urgency and delegating or escalating appropriately so work keeps moving
Facilitating onboarding from offer accepted through day one coordinating pre-start steps keeping managers and Talent Acquisition Manager informed and helping ensure a smooth first-week experience
Processing employee benefits enrollments and changes administering 401(k) plan and annual reporting requirements and ensuring accurate billing and documentation
Partnering with the HR Leadership team to navigate employee relations concerns conducting investigations with discretion and consistency and maintaining accurate audit-ready documentation in HRIS and employee files

What You Bring

You care about doing things right and treating people well even when things are moving fast. You bring a steady professional presence and people trust you because you communicate clearly protect confidentiality and follow through. You take a solution-oriented approach use sound judgment and stay calm under pressure. You are coachable adaptable and comfortable working 100% onsite as part of a high-accountability team. You thrive in this role because you bring:

Strong judgment and discretion with confidential information including employee relations matters investigations and compensation-related details
A customer service mindset professional approach and clear confident communication with employees and leaders
Practical problem-solving skills strong attention to detail and solid working knowledge of Microsoft Word Excel and Outlook
The ability to stay organized prioritize effectively and adapt quickly as needs shift plus working knowledge of employment and labor law basics
A bachelors degree in human resources or a related field plus 1 to 2 years of hands-on HR experience supporting benefits workers compensation employee relations and HRIS work (ADP/UKG preferred) or a combination of equivalent education and experience
SHRM-CP or PHR credential or interest in earning one preferred

Who We Are

Founded in 1968 Kustom has spent decades earning a stellar reputation as a nationally acclaimed industry-leading property restoration firm. We offer unparalleled full-service restoration and emergency services to commercial industrial and residential clients. Our legacy is built on innovative thinking meticulous attention to detail and a commitment to exceptional service ensuring that life and business continue smoothly for our clients nationwide.

At Kustom we unite experts who are driving the industry forward delivering positive life-changing outcomes for both commercial and residential customers. We do more than rebuild - we build trust.

If youre ready to help people navigate chaos with confidence we want to meet you.

Kustom provides equal employment opportunities to all employees and applicants for employment without regard to race color creed ancestry national origin citizenship sex or gender (including pregnancy childbirth and pregnancy-related conditions) gender identity or expression (including transgender status) sexual orientation marital status religion age disability genetic information service in the military or any other characteristic protected by applicable federal state or local laws and ordinances.

Subject to Federal State and Local laws regulations and/or ordinances applicants must be able to pass pre-employment drug screening and background check.

Compensation is based on geographic location demonstrated job related skills knowledge experience education certifications etc.This job description is not intended to contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Activities duties and/or responsibilitiesmay change at any time with or without notice.