Operations Manager- In Home Senior Care

Operations Manager In-Home Senior Care (Founding Role)

Location: Palm Desert / Coachella Valley
Job Type: Full-Time
Company: Senior Helpers Coachella

About the Role

Senior Helpers a nationally recognized leader in in-home senior care is opening a new office in the Coachella Valley and is seeking an Operations Manager to help launch and grow this location from the ground up.

This is a foundational leadership role with a clear growth path into a Director-level position. The ideal candidate is highly organized proactive and excited to take ownership in building systems supporting caregivers and delivering excellent service to clients.

Key Responsibilities

Operations & Office Management

• Oversee daily office operations scheduling and service coordination

• Implement and maintain operational systems to support growth and compliance

• Ensure high standards of service delivery and client satisfaction

Caregiver Recruitment & Support

• Recruit onboard train and retain caregivers

• Support caregiver performance engagement and retention

• Partner with HR and recruiting functions to meet staffing needs

Client & Community Engagement

• Assist with client intake onboarding and care coordination

• Support community outreach and referral relationships

Leadership & Growth

• Collaborate with ownership on business growth initiatives

• Track KPIs and operational performance

• Receive direct mentorship from a Director of Operations with proven success in scaling home care operations

Qualifications

• 35 years of experience in operations office management healthcare or service-based businesses

• Strong organizational and time-management skills

• Ability to manage multiple priorities in a fast-paced environment

• Excellent communication and leadership skills

• Comfortable working independently and taking initiative

• Home care or healthcare experience preferred (not required)

• Knowledge of California home care regulations is a plus

Compensation & Benefits

Compensation

• Base Salary: $85000 annually

• Performance Bonuses: Up to $15000 per year (quarterly)

• Total Compensation Potential: Up to $100000 annually

Benefits

• 401(k)

• Health and dental insurance

• Paid time off

• Cell phone or reimbursement

• Mileage reimbursement or company vehicle access

• Professional development opportunities

• Advancement opportunity into Director-level leadership

Why Join Senior Helpers

• Be part of a nationally recognized brand

• Help build and shape a new office from the start

• Clear path for career growth and leadership development

• Meaningful work supporting seniors and caregivers

Senior Helpers is an Equal Opportunity Employer.