Commercial Relationship Specialist

Stellantis Financial Services (SFS) is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customers experience.

Position Summary:

The Commercial Relationship Specialist will foster and maintain relationships with our commercial clients. Responsible for understanding client needs promoting products and services. Ensure overall client satisfaction by assisting with the sales dealer on-boarding on-going dealer servicing and monitoring.

Essential Job Duties and Responsibilities:

• Engage directly with dealers to drive SFSs Commercial Lending business responsible for both sales and risk mitigation key performance indicators.
• Collaborate with internal teams to ensure seamless delivery of services to clients.
• Support Commercial Operations leadership in necessary tasks to comply with portfolio review and line management activities to include financial statement spreading and adjustments ratio trend analysis and red flags reporting.
• Coordinate with Commercial Lending team Field Sales Underwriting and dealer to drive efficient customer-friendly processes: new dealer on-boarding annual reviews interim requests and special account management.
• Train DAS Users and handle related questions/issues to system and flooring process.
• Act as voice of the customer and communicate with leadership as necessary re: product creation product/process modification and closing the circle with our dealer customers.
• Identify opportunities to grow client relationships and expand business.
• Resolve client issues and concerns in a timely and effective manner.
• Prepare reports and analysis on client accounts and activities.
• Other duties may be assigned; responsibilities and activities may change.

Qualifications and Competencies Required: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience Required:

• Minimum 3 years of auto lending and/or dealer relationship experience.

Education:

• High school diploma and or GED.

Skills Required:

• Proven experience in automotive financial services or commercial banking.
• Ability to build and maintain strong client relationships.
• Knowledge of accounting financial statement analysis cash flow and dealer workout.
• Demonstrated analytical and problem-solving abilities with a strategic mindset.
• Excellent interpersonal and communication skills with the ability to build trust and rapport with clients and stakeholders.
• Ability to identify and plan measures to achieve the objectives and quality of service effectively; organize work effectively so that priorities are met; present resources effectively and conduct systematic evaluations.
• Proficient in using CRM software and MS Office.
• Ability to work independently and collaboratively in a team-oriented environment.

Qualifications Preferred:

• Education Bachelors degree in Business Administration Finance or a related.
• Skills Knowledge of industry specific web-based tools such as AssureSign/Docusign DataScan SalesForce etc.
• Commercial lending experience

Overtime required weekends as needed.

Travel 15-20% is required.

Must have reliable transportation; preferred locations: Atlanta GA; Dallas TX; Houston TX Detroit MI Phoenix AZ.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for long periods of time standing walking close vision for computer work speaking hearing lift and/or move up to 10 lbs. Reasonable accommodation will be reviewed upon request.

An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services Inc. will not sponsor applicants for work visas of any type for this position.

Stellantis Financial Services Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons.