IT Sr. Technical Specialist
Lake Forest, CA - USA
Job Summary
Duration: 6 Months with possible extension
Location: On-site at Lake Forest IL
This role is responsible for aligning technological solutions with business strategies working primarily with the DHS Global Delivery organization. The consultant will support EDI supply chain and back office systems partnering with cross functional teams to interpret business needs enhance customer experience and drive continuous improvement across order fulfillment and related operations.
Work cross-functionally to drive and implement system changes required to support order fulfillment and supply chain operations.
Troubleshoot application-related issues and manage back-office escalations.
Assist with the installation configuration and ongoing support of web and mobile applications.
Ensure all work adheres to relevant Corporate and Divisional policies and procedures.
Strong verbal and written communication skills with the ability to collaborate effectively across technical and business teams.
Experience installing configuring and supporting web and mobile applications preferably within the healthcare industry.
Hands on experience implementing EDI messages and integrations with enterprise systems such as SAP and other back office platforms.
Experience working with warehouse or supply chain ERP systems to support product ordering shipping and related operations including the ability to interpret and troubleshoot key EDI transactions (e.g. 850 856 and similar documents).
Solid knowledge of EDI standards specifically X12 and EDIFACT.
Strong problem solving and troubleshooting abilities with a focus on root cause analysis and continuous improvement.
Complementary skillset includes:
Deep experience with EDI interface design and implementation
Knowledge of SAP ERP functionality
Understanding of supply chain processes and system integrations
Note: Candidates without prior hands on experience implementing EDI messages and integrating with third party systems may encounter significant challenges in this role.
4-6 years of experience
(Recommend: 5 7 years EDI/supply chain systems experience based on responsibilities)
About us: DivIHN the IT Asset Performance Services organization provides Professional Consulting Custom Projects and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization Specialization and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race color religion (creed) gender gender expression age national origin (ancestry) disability marital status sexual orientation or military status.