Human Resources Specialist

Description
Provide support to the supervisor in the area of planning implementation execution and administration of most or all of the following human resource functions: hourly employment benefits employee relations equal employment opportunity affirmative action and employee analytics. Works on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations. Normally receives no instruction on routine work general instructions on new assignments.

Primary Purpose of the Role

The position is a junior-level HR Specialist supporting the HR team at Wilmington NC manufacturing plant (approx. 1000 employees union environment).
The primary goal is to drive employee engagement deliver strong internal customer service support HR operations assist with HR data analytics and help execute various employee events and training programs.

Day-to-Day Responsibilities

• Plan coordinate and execute employee engagement events
  • Monthly events (Pi Day holiday parties ice cream day etc.)
  • Plants 60th anniversary & Family Day
  • Support Events & Recognition Committee
• Coordinate training sessions and leadership classes
• Act as a primary HR customer service contact
  • Answer employee questions on timecards benefits guidance HR processes
• Support HR data analytics
  • Monthly headcount reporting
  • Department-level transition tracking
  • Excel-based reconciliation analyses
• Support creation or enhancement of dashboards (Excel / Power BI)
• Assist with SharePoint file structure migration and potential automation/agents
• General HR office support in a union facility dealing with high transaction volume
• Support senior leaders and managers with HR information needs
• Ensure events and programs are delivered on time on budget with measurable impact

Required Skills (Must-Have)

• Strong interpersonal and communication skills
  • Exceptional writing and verbal communication
• Customer service orientation toward employees and managers
• Microsoft Office proficiency especially:
  • Excel (pivot tables VLOOKUPs required)
• Ability to think in systems
  • Understand how one change impacts other processes
• Attention to detail
• Self-driven proactive work style
• Ability to operate in a large fast-paced manufacturing environment (helpful but not strictly required)

Nice-to-Have Skills

• Advanced data analytics capabilities
  • Power BI
  • Dashboard creation
• Experience implementing new technology (automation agents SharePoint migration)
• Experience in a large company or manufacturing HR
• Experience in HRIS systems
  • SAP SuccessFactors (preferred but not required)
• Union environment experience (not a requirement but a plus

Education

• Bachelors degree preferred
• Will consider an Associate degree 5 7 years strong HR experience
• Candidate must demonstrate strong written communication if applying without a bachelors degree

Top Skills:
-Employee Customer Service
-Reporting
-Data Analysis
-Employee Benefits Support
-Talent Acquisition

Experience: 3 years in Human Resources

Interview Process

The hiring process will be fast-moving (3 5 days) and includes:

1. Resume screening by hiring manager & recruiter
2. Video interview
3. On-site in-person interview