Workplace Experience Manager

Workplace Experience Manager

Arlington Virginia- Onsite 5 days a week

Position Summary

The Workplace Experience Manager is responsible for the day-to-day planning coordination and execution of workplace experience facilities and office services at the Thales Arlington VA site.

Key Areas of Responsibility

Reporting to the North American Senior Director of Real Estate and Facility Management these roles operated with general discretion and independently manages site operations vendor coordination workplace initiatives and employee-facing service to ensure a safe efficient and engaging work environment. The role applies established policies standard and processes to solve moderately complex operational issues partners cross-functionally across Corporate Country and Business Unit stakeholders and contributes to continuous improvement of workplace services while escalating novel high-risk or non-routine issues as appropriate

Workplace & Facility Operations:

• Independently manage day to day workplace operations and office services for the Arlington site ensuring a high-quality employee and experience.

• Serve as the primary onsite point of contact for facilities management partners property management and service providers coordinating activities and resolving operational issues within established guidelines.

Vendor & Service Management

• Coordinate and oversee vendors contractors and building services providers ensuring work is completed safely on time and in accordance with agreed service levels.

• Manage service requests track completion and follow up on recurring issues to drive service reliability and efficiency

Workplace Experience & Employee Engagement

• Plan and execute onsite meetings conferences and employee-facing events including logistics coordination vendor engagement and day-of support.

• Collaborate with site and functional leadership to support workplace initiatives and onsite activations that enhance employee engagement site utilization and community-building.

Health Safety Security & Compliance

• Support implementation and ongoing maintenance of site-level Health Safety & Environment (HSE) procedures including emergency preparedness and evacuation planning in coordination with HSE leadership.

• Assist with site security processes in accordance with established procedures including badge access access control coordination and visitor management.

Minimum Qualifications

• Bachelors degree or equivalent professional experience

• At least 5 years of relevant experience in workplace operations facilities management hospitality office services or related operational roles

• Demonstrated ability to independently manage site-level operations or defined workplace programs with general direction

• Proven ability to exercise professional judgment and make operational decisions that impact service delivery and employee experience

• Experience partnering cross-functionally in a matrixed environment

• Experience overseeing vendors or service providers including performance monitoring and issue resolution

• Ability to resolve moderately complex non-routine operational issues within established policies and frameworks

• Strong planning organizational communication and stakeholder management skills

• Proficiency with Microsoft Office tools

If youre excited about working with Thales but not meeting the requirements for this position we encourage you to join our Talent Community!

Special Position Requirements

Schedule:

• Position is required to be onsite 5 days a week

• Position requires deviation from core working hours from time-to-time due to nature of events hosted onsite

• Events may create the need for resource to arrive early to set up event space and meet catering delivery staff from time-to-time

Why Join Us

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We are an equal opportunity employer including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin disability protected Veteran status age or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales please contact us at .

The reference Total Target Compensation (TTC) market range for this position inclusive of annual base salary and the variable compensation target is between

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including but not limited to the employees career path history competencies skills and performance as well as the companys annual salary budget the customers program requirements and the companys internal equity. Thales may offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.

(For Internal candidate if you need more information please reach out to your HR Shared Service 1st Point)

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents including the following:

Elective Health Dental Vision FSA/HSA Voluntary Life and AD&D Whole Group Life w/LTC Critical Illness Hospital Indemnity Accident Insurance Legal Plan Identity Theft and Pet Insurance

Retirement Savings Plan after 30 days of employment with a company contribution and a match and with no vesting period

Company paid holidays and Paid Time Off

Company provided Life Insurance AD&D Disability Employee Assistance Plan and Well-being Program