Senior Strategic Account Manager - Banking
Hybrid
Based in Tokyo
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About the job
SAS partners with many most iconic and forwardthinking enterprises in the world through global strategic account programs. Our strategic accounts represent a major share of SAS global revenue and serve as innovation hubs for some of the most impactful analytics AI and cloud transformation projects worldwide.
As a Senior Strategic Account Manager you will be the champion of a longterm Clevel partnership with one of SAS priority global customers. Youll serve as the strategic voice of the customer inside SAS and the trusted advisor representing SAS at the highest levels of the client organization. This is a highvisibility highimpact role that goes far beyond sales it is about shaping customer strategy driving crossfunctional alignment and unlocking longterm value for one of the most sophisticated enterprises in Japan and globally.
As a Senior Strategic Account Manager you will:
- Own the multiyear strategic account vision. Build and drive a rolling account strategy that elevates customer value and delivers strong sustainable revenue across SAS software cloud and services.
- Engage at the highest levels. Build trusted multilevel relationships with senior executives and Csuite leaders positioning SAS as a longterm innovation partner.
- Orchestrate a matrixed SAS Account Team sales consulting postsales R&D hosting and executive sponsors to deliver a unified customercentric experience.
- Own projects and initiatives across all major lines of business while leading the engagement with customer and the extended Account Team (e.g. sales support post-sales R&D Hosting executives and C-Suite stakeholders).
- Grow new services revenue by positioning our offerings in close collaboration with Consulting.
- Engage with Alliance Partners key to the account to maximize new revenue opportunity and elevate SAS strategic position in the account.
- Ensure execution of customized Marketing approach with Account-Based Marketing team to deliver a customized engagement strategy that resonates with the customers vision and priorities.
- Manage high-risk escalation issues for the strategic customer at SAS and drive them to closure balancing SAS and customer interests.
- Work closely with Customers Success proactively supporting the successful usage of SAS and identifying new use cases to accelerate value realization.
- Ensure all applicable security policies and processes are followed to support the organizations secure software development goals.
- Embrace curiosity passion authenticity and accountability. These are our values and influence everything we do.
Required qualifications
- 8 years sales experience with at least 2 years in managing complex/ strategic accounts preferably in Banking/ Financial Services vertical.
- Full proficiency in Japanese and professional fluency in English (written and spoken) is desired.
Strong understanding about the competitive landscape emerging trends and the operational priorities of top-tier banks in Japan. You are recognized as a credible influential voice in this industry vertical.
Proven ability to navigate and close complex global multistakeholder deals with a winwin mindset.
Strong analytical and problemsolving capabilities; able to guide customers through complexity and build joint transformation roadmaps through consultative leadership.
- Excellent commercial acumen and ability to think longer-term.
- Executive presence and EQ able to modify behaviour to improve impact build relationships bring out the best in people around you.
Ability to thrive in a complex international matrix environment; brings clarity drives alignment and leads through influence.
- Bachelors degree in business Marketing Computer Science or quantitative field.
- Equivalent combination of related education training and experience may be considered in place of the above qualifications.
You are welcome here.
At SAS its not about fitting into our culture its about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.
Additional Information:
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