Manager, Conferences

About the role
The Conference Manager is responsible flawlessly leading the delivery of approx. 6 - 7 Japan conferences as part of the global events team creating exceptional customer experiences for every attendee sponsor and associate attending events.

Primary Responsibilities:

• Lead in region Content Management team (one team member): Mentor and retain top talent to build and sustain a team of high performers in a rapidly growing organization. Ensure team members are motivated engaged and aligned with the companys goals and values.
• Lead content operations team to flawless delivery of destination conferences including conference configuration agenda delivery session management capacity management technology configuration and testing
• Build and foster strong partnerships with global team members
• Escalation point for content conference delivery including onsite management of session rooms technology temporary staff and escalation for attendee and associate queries
• Partner with internal stakeholders on agenda strategy structure and delivery for destination conferences; support and implement new programming initiatives
• Responsible for agenda skeleton development content budget management and inventory adjustments for Senior Leaders destination conferences
• Implement and support adoption of new technology and processes
• Partner with content technology IT and external vendors on updates and enhancements for destination conference execution
• Analyze session engagement and feedback to drive enhancements across agendas content processes and content technology platforms for destination conferences
• Onsite delivery support for global destination conferences
  

Expected Results:

• Flawless client experience with high client satisfaction scores and strong client retention
• Build and maintain excellent working relationships
• Achievement of financial objectives through strong financial management
• Engagement and effective management of suppliers
• Exceptional operational efficiency

Qualifications:

• Bachelors degree with focus on events and/or marketing preferred
• 5years of business meeting planning experience
• Project management experience
• Strong organization skills
• Competent Project Manager
• Strong oral & written communication skills
• Client focused
• Solution oriented with a high sense of urgency
• Collaborative

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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