Laboratory Support Associate I

**Shift will be Wednesday - Sunday (Wed/Thurs/Fri 9:30-6:00pm Sat 10:30-7:00pm Sun 8:00-4:30pm)

AIM OF THE POSITION

The Laboratory Support Associate will ensure proper handling of all specimens received and prepare specimens for laboratory testing. This position includes such functions as matching patient information data entry and scanning documents.

POSITION WITHIN THE ORGANIZATION

1. Reports to Sr. Manager of Pre-Analytical Laboratory

2. Cooperates with all departments across the organization

3. Participates in:

• Department meetings (local)

ESSENTIAL DUTIES AND RESPONSIBILITIES

o Receives and sorts specimens for testing

o Reviews all requisitions for missing information works closely with Customer Care to obtain missing information in a timely manner and distributes new information to all departments involved

o Reports problem holds and provides resolution timely

o Accessions all cases received for testing including data entry of all pertinent information into LIS

o Timely and accurately enters data into LIS label samples and create folders generate specimen travel documents and forwards respective sample to personnel/departments

o Assembles case paperwork and files including pre-analytic documentation and labels

o Performs entry of add-on testing

o Uses company platforms to effectively communicate with internal staff

o Remains informed of all procedure changes pertaining to sample processing

o Performs quality assurance checks of samples

o Attends department meetings and company in-service trainings to enhance knowledge on testing and systems

o Identify and report any quality or compliance concerns and take immediate corrective action as required

o Follow Departments procedures including specimen routing and handling.

o Maintains or assists in maintaining inventory of the department

o Files and archives patient folders

o May coordinate remote storage and retrieval for site as needed

o May assist with coordinating waste pickups and maintains documentation

o Receives incoming supplies; store and inventory

o Returns slides and blocks to clients

o May assist with scheduling equipment preventative maintenance with vendors

o Serves as point of contact for the department; coordinates incoming and outgoing courier shipments and department mail; answers phone and greets visitors as needed

o Assists management and technical staff with administrative duties as needed

o Performs PDE (Pathology Data Entry) and Pathology Interpretation

The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position.

KEY CONTACTS

Internal

o Global Customer Success Team

o Laboratory Department

External

o n/a

EDUCATION AND EXPERIENCE REQUIREMENTS

EDUCATION

o High School Diploma or equivalent

EXPERIENCE

o One (1) to three (3) years of relevant experience preferred

KNOWLEDGE SKILLS AND ABILITIES (KSAS)

o Achieves desired level of competency and accuracy for the main department processes (Accessioning and sample returns) within 6 months

o Works productively and efficiently to achieve company and departmental goals

o Communicates effectively with all levels of staff

o Adheres to Agendia core values safety and compliance policies and procedures

o Accurately follows department SOPs for specimen handling and processing

BEHAVIORAL COMPETENCIES/DESIRED SKILLS

o Proficient with MS Office programs

o Ability to communicate effectively

o Strong organizational skills and attention to detail

o Ability to work independently

o Must be able to work in a fast paced multi-tasking environment and maintain production and quality standards

o Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual

PRIVACY NOTICE: To review the California privacy notice click here: Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program.

WORKING ENVIRONMENT

o General laboratory environment

ENVIRONMENT/SAFETY/WORK CONDITIONS

o Vision to read written and published quality documents and to observe operations

o Regularly walks sits and stands

o Regularly works on a computer for approximately 6-8 hours per day

o Frequently lifts pushes/pulls and carries up to 20 pounds

o Must follow lab safety practices when working in freezer or with hazardous materials including use of personal protective equipment

o Must be able to read and understand scientific and complex directions

TRAVEL

o Requires no travel

OTHER DUTIES

o Other duties as required