The Administrative Assistant will provide direct support to assist our formerly incarcerated clients during their transition out of corrections and back into our community. The person in this position is responsible for supporting Community Action Reentry Services (CARS) initiatives by providing the delivery of basic needs and supportive services triaging clients to appropriate CARS services providing clerical support and supporting our team.

This position will work 8:30 AM - 5:00 PM Monday through Friday.

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge skill and/or ability required.

EDUCATION and/or EXPERIENCE

• High School Diploma or GED and two years of social service experience.
• Experience working in human services criminal justice or work with adults with barriers is preferred.
• Equivalent combination of education and experience may be considered.

CERTIFICATES LICENSES REGISTRATIONS

• Driver qualification status is not required for this position.
• Candidate must pass a comprehensive MWVCAA background screening prior to employment.
• Candidate must pass pre-employment and random drug/alcohol screenings.
• Basic Life Support/First Aid Certification is required within first 30 days of hire.

KNOWLEDGE SKILLS AND ABILITIES

• Demonstrated proficiencies in computers MS Office products database software and web tools.
• Has experience and is comfortable working with a diverse population.
• Demonstrates tact diplomacy and empathy when communicating formally and informally with clients staff and program partners.
• Successful multitasker that can adapt and work in a flexible environment.
• Effective interpersonal communication skills in both written and oral form including professional email etiquette.

Other

• Consistent punctuality and reliable attendance are essential requirements for this role.
• Ability to work effectively and maintain positive professional relationships with team members and clients.

PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Specific vision abilities required by this job include close vision and ability to adjust focus.
• Occasionally lift up to 25 pounds.
• Incidental driving tasks may be requested for employees with a personal vehicle and proof of current auto insurance.
• Ability to move about the workspace.
• Ability to reach and/or extend to access materials or equipment.
• Manual dexterity for handling office equipment.
• Maintains calm dispositions and regulates emotions when clients staff or others may become escalated.

WORK ENVIRONMENT

• Mostly indoor work environment with frequent interruptions and demands.
• Occasional exposure to body fluids/biohazards (such as saliva vomit and urine.
• On-site work required.
• Occasionally exposed to outside weather conditions.
• Working with coworkers/clients over the phone via video conferencing and in-person.
• Occasional noise and distractions in work spaces. May experience loud agitated unpredictable behaviors from clients.
• Occasional work outside of normal business hours including evenings and weekends.

Required Experience:

Junior IC