Supervisor, US Electrophysiology Sales Ops

Abbott

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profile Job Location:

Saint Paul, MN - USA

profile Monthly Salary: $ 61300 - 122700
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Job Summary

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare with leading businesses and products in diagnostics medical devices nutritionals and branded generic medicines. Our 114000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Supervisor US EP Sales Ops

Working at Abbott

At Abbott you can do work that matters grow and learn care for yourself and your family be your true self and live a full life. Youll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution
  • Tuition reimbursement the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelors degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity working mothers female executives and scientists.

The Opportunity

This position works out of our St Paul MN location for our Electrophysiology (EP) Abbotts Electrophysiology (EP) business were advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation allowing people to restore their health and get on with their lives.

Are you a natural leader with a passion for operational excellence and customer satisfaction Join our dynamic team and play a key role in driving accuracy compliance and performance in a fast-paced collaborative environment.

What Youll Work On

As the Customer Service & Sales Operations Supervisor you will:

  • Lead and Inspire: Manage a team of up to 8 employees providing coaching training and motivation to achieve individual and departmental goals.

  • Ensure Accuracy & Compliance: Oversee order processing returns and customer inquiries while maintaining strict adherence to SOX key controls FDA regulations and company policies.

  • Drive Performance: Set goals monitor daily performance and deliver constructive feedback to elevate team results.

  • Champion Development: Identify training needs create growth opportunities and foster a culture of continuous improvement.

  • Collaborate Cross-Functionally: Partner with Sales Marketing Operations and Supply Chain teams to support new product launches E-Business initiatives and regulatory compliance.

  • Optimize Processes: Support ERP CRM and EDI systems ensuring smooth integration and operational efficiency.

  • Recruit & Retain Talent: Hire and develop a diverse high-performing team while maintaining a safe and professional work environment.

Required Qualifications

  • Education: High school diploma or GED required; college degree preferred.

  • Experience:

    • 35 years in Customer Service or Order Management (Medical Device experience preferred).

    • Supervisory experience strongly preferred.

    • Familiarity with EDI/E-Business partners and ERP/CRM systems (SAP and ServiceMax experience a plus).

  • Skills:

    • Strong leadership and communication skills.

    • Ability to thrive in a fast-paced matrixed environment.

    • Excellent organizational and planning abilities with a focus on accountability.

  • Other: Ability to travel up to 10%.

What We Offer

At Abbott you can have a good job that can grow into a great career. We offer:

  • A fast-paced work environment where your safety is our priority

  • Production areas that are clean well-lit and temperature-controlled

  • Training and career development with onboarding programs for new employees and tuition assistance

  • Financial security through competitive compensation incentives and retirement plans

  • Health care and well-being programs including medical dental vision wellness and occupational health programs

  • Paid time off

  • 401(k) retirement savings with a generous company match

  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our health and wellness benefits which provide the security to help you and your family live full lives:

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.

Connect with us at on Facebook at and on X @AbbottNews.

The base pay for this position is

$61300.00 $122700.00

In specific locations the pay range may vary from the range posted.

JOB FAMILY:

Customer Service

DIVISION:

EP Electrophysiology

LOCATION:

United States > Minnesota > St. Paul > Tech Center : One St Jude Medical Drive

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes 10 % of the Time

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: EEO is the Law link - Espanol: Experience:

Manager

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare with leading businesses and products in diagnostics medical devices nutritionals and branded generic medicines. Our 114000 collea...
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WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more

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