Transfer- Information Technology Technician Level III

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profile Job Location:

Sacramento, CA - USA

profile Yearly Salary: $ 52053 - 72975
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

The Position

Class Code 27523: Information Technology Technician Level I/II

Transfer job postings are for County of Sacramento employees only.
In order to be qualified for a transfer:

1. You must meet the Minimum Qualifications of the new job.
2. The difference between the top salary steps (the highest pay rate within the range of pay) of your current job class and the job class that you intend to transfer into must be less than 5%.

There are three different transfer types that you may qualify for: interdepartmental transfer interclass transfer and voluntary demotion. These different transfer types are defined as:

  • Interdepartmental transfer - a transfer in the same class from one County department to another.
  • Interclass transfer - a transfer from one job class to a different job addition the difference between the top salary steps (the highest pay rate within the range of pay) of your current job class and the job class that you intend to transfer into must be less than 5%.
  • Voluntary demotion - a transfer into a job class that pays less than 95% of your current class salary.
If you are requesting an interclass transfer or voluntary demotion either action is a change in class. Whether the change is a transfer or a demotion depends upon the difference between the maximum salary rates of the requested and incumbent classes. Personnel Ordinance Section 2.78.294 or the applicable labor agreement sets the criteria for determining the maximum difference allowed. Personnel Ordinance Section 2.78.228 defines demotion.

Level I - $4337.82- $5536.67/month
Level II - $4764.08 - $6081.30/month


The Information Technology Technician (Level I/II) performs technical information technology duties for legacy systems and desktop operations and installation; working with a limited range of computer hardware software and peripheral equipment.

Examples of Knowledge and Abilities

Knowledge of

  • Basic computer hardware and software operating systems and workflow processes
  • Basic operational characteristics of local and wide area network systems enterprise and network operating systems
  • Automated Operations applications
  • Basic operational characteristics of communication systems equipment and devices
  • Basic methods and techniques of testing troubleshooting problem solving and maintenance of desktop computer network and communication system hardware and software
  • Tools used in the maintenance testing troubleshooting and installation of personal computers communications equipment network components and peripheral equipment
  • Principles and practices of effective customer service
  • Safe work practices when working with electronic equipment
  • Operations services concepts terms and activities common to a comprehensive state of-the-art information technology program
Ability to
  • Communicate clearly and concisely with others verbally and in writing; follow instructions verbally and in writing
  • Learn to troubleshoot problems with software hardware communications and operating systems; identify and locate the source of the problem; diagnose problem and develop logical reliable solutions; and initiate corrective actions
  • Learn to install maintain repair and modify a variety of computer equipment software communications and electronic equipment and systems
  • Learn to write procedures and documentation for problems solutions and standards
  • Track service requests and trouble reports and ensure problems are resolved
  • Establish and maintain effective working relationships with those encountered during the course of the work
  • Work independently and as a cooperative contributing member of a team

Employment Qualifications

Minimum Qualifications

Either: One (1) year of full-time paid experience performing configuration or repair on computer equipment.

Or: A Certificate of Achievement or higher from an accredited college or university in Computer Science Information Technology or other field closely related to the intent of this class.

Note: The word experience referenced in the minimum qualifications means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

Note: If the minimum qualifications include an educational or certificate/license requirement applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements please click here or speak to someone in our office before the cut-off date listed in this notice.

General Qualifications

Criminal History and Background Checks:
The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602 Personnel Policies and Procedures B-5 and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidates ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information the candidate will be fingerprinted. A subsequent arrest notification may be obtained.

The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks credit history checks where authorized by Labor Code section 1024.5 Social Security Number verification professional license/registration verification military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection obtaining such information the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.

License Requirement:
A valid California Driver License Class C or higher may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining who do not meet this requirement due to disability will be reviewed on a case-by-case basis.

Physical Requirements:
Some positions in this class may require the incumbent to be able to:

Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis.

Working Conditions:
Some positions in this class may require the incumbent to:
  • Work weekends holidays and non-routine hours.
  • Travel occasionally.

Application and Testing Information

How to Apply

The County of Sacramento application form and responses to the Supplemental Questions are to be completed and submitted online.

Please remember:

  • If you have previously applied online for a County job you must use the same Username account.
  • Do not share your Username account with anyone else.
  • If any additional documentation (such as copies of transcripts etc.) is required you will be contacted.
  • Resumes may be attached to your submitted application however a notation of See Resume will not be accepted for the information requested on the application or the Supplemental Questions.
  • Your application will be considered incomplete if the required information is not filled out in its entirety.
  • Any notifications from the Employment Office about your Transfer application will be sent to you by email. Notices can also be accessed in your inbox.


County of Sacramento Employment Services Division
700 H Street Room 4667
Sacramento CA 95814
Phone ; 7-1-1 California Relay Service
Email
Inter-Office Mail Code: 09-4667

Supplemental Questionnaire Instructions

You must complete the Supplemental Questionnaire for Transfers under the tab marked Supplemental Questions. When completing the Supplemental Questions provide accurate information. Your responses in the Education and Work Experience sections on your application and the Supplemental Questions will be checked to verify that you qualify for a transfer.

Note: Resumes letters and other materials will not be evaluated or considered as responses to the required information on the application and the Supplemental Questions.


Required Experience:

IC

The PositionClass Code 27523: Information Technology Technician Level I/IITransfer job postings are for County of Sacramento employees only.In order to be qualified for a transfer:1. You must meet the Minimum Qualifications of the new job.2. The difference between the top salary steps (the highest p...
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Key Skills

  • Business Process
  • Active Directory
  • Customer Service
  • Information Technology
  • HIPAA
  • Information Security
  • Infrastructure
  • Linux
  • Project Management
  • Nist
  • Risk Assessments
  • Procedures
  • hardware
  • Data Analysis
  • Technical Support