Senior Principal Consultant Tech Lead, SFDC

Ready to build the future with AI

At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Senior Principal Consultant -Tech Lead SFDC!

The Salesforce Technical Lead plays a pivotal role in leading the design development and delivery of Salesforce-based solutions across multiple business domains. This role combines hands-on Salesforce development technical leadership and architectural guidance to ensure scalable secure and high-performing implementations.

The Tech Lead will guide a team of developers collaborate with business and functional teams and ensure alignment with enterprise architecture standards and Salesforce best practices.

Responsibilities:

1. Technical Leadership & Delivery Ownership

Lead the technical design development and deployment of Salesforce solutions across multiple clouds (Sales Service Experience etc.).

Translate business requirements into robust scalable and high-performing technical designs.

Oversee and contribute to development using Apex Lightning Web Components (LWC) Visualforce and declarative tools.

Drive implementation of DevOps CI/CD and agile delivery best practices.

Conduct code reviews performance assessments and ensure adherence to best practices and governance standards.

Own the end-to-end technical quality of all deliverables within assigned projects.

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2. Solution Design & Architecture Support

Work closely with Solution Architects to design technical architectures data models and integration patterns.

Create detailed technical design documents (TDDs) data flow diagrams and system integration plans.

Recommend optimal platform features and Salesforce-native capabilities to meet business needs efficiently.

Contribute to architecture governance ensuring compliance with security data and performance standards.

Drive continuous improvement in design coding and delivery processes.

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3. Hands-On Development & Problem Solving

Develop complex Apex classes triggers LWC components Aura Components and automation processes (Flows Process Builders).

Build and manage API integrations with external systems (REST/SOAP MuleSoft Boomi Informatica etc.).

Handle data migrations bulk processing and optimization for large data volumes (LDV).

Troubleshoot critical production issues identify root causes and drive long-term technical resolutions.

Collaborate with QA teams for test planning coverage and defect resolution.

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4. Team Leadership & Mentorship

Lead a team of Salesforce developers and configuration specialists providing technical direction guidance and mentoring.

Assign and review tasks ensuring delivery quality and timelines.

Coach team members on Salesforce design patterns coding standards and performance optimization.

Conduct technical training sessions and promote skill development within the team.

Foster a collaborative environment focused on innovation and continuous learning.

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5. Collaboration & Stakeholder Engagement

Partner with Business Analysts Product Owners Functional Consultants and Architects to refine requirements and validate technical feasibility.

Communicate technical solutions effectively to both technical and non-technical stakeholders.

Provide estimates risk assessments and technical input during project planning and sprint reviews.

Participate in client workshops demos and architecture walkthroughs.

Ensure technical alignment across all development streams in large programs.

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6. Innovation & Continuous Improvement

Stay updated on the latest Salesforce releases platform innovations and ecosystem trends.

Explore opportunities to integrate AI automation and Agentic workflows (Einstein GPT Flow Orchestration etc.) into solutions.

Identify areas for refactoring reusability and performance optimization.

Contribute to the organizations Salesforce accelerators best practice repositories and POCs.

Qualifications we seek in you!

Minimum Qualification

Education

Bachelors or Masters degree in Computer Science Engineering or related field.

Experience

Proven experience leading Salesforce development teams in enterprise-scale multi-cloud environments.

Strong expertise in:

Apex (classes triggers batch schedulable test classes)

Lightning Web Components (LWC) and Aura Components

SOQL/SOSL REST/SOAP APIs

Salesforce Flows Process Builders and Orchestration

Security model profiles permission sets and sharing rules

HMTL5 CSS3 and Javascript

Experience in DevOps (Copado Gearset Jenkins) and version control (Git).

Strong understanding of Agile/Scrum delivery models and ceremonies.

Preferred Qualification

Certifications (Preferred):

Salesforce Certified Platform Developer I (mandatory)

Salesforce Certified Platform Developer II (preferred)

Salesforce Certified Application Architect or System Architect (advantageous)

Salesforce Administrator or App Builder Certification (nice to have)

Relevant Salesforce Cloud certifications (Sales Service Experience)

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Soft Skills & Leadership Attributes:

Strong problem-solving and analytical mindset.

Excellent communication and interpersonal skills.

Confident in leading client discussions and technical workshops.

Ability to balance hands-on development with team and project leadership.

Highly organized with strong time management and prioritization abilities.

Collaborative proactive and adaptable to changing priorities.

Why join Genpact

Lead AI-first transformation Build and scale AI solutions that redefine industries

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills

Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace

Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.