Cluster Head, North Central & Northwest
Share
Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
To implement enable scale entrench and commercialise the Enterprise Direct value propositions in country in collaboration with all Segments Sectors Client Solutions Engineering Innovation teams and country stakeholders through the client engagement platforms Lead a team of Business Bankers in a cluster to manage tier 2 customers by carrying out the following: Onboarding new enterprise banking Customers Proactive relationship management engagement Dormant accounts reactivation Cross sell the banks products and services to existing customers. Handling of customers complaint Improve customer experience and grow the banks share of wallet by proactively engaging the customer via telephone/email/web chat for more pocket share.
Qualifications :
Type of Qualification: First Degree
Field of Study: Business Commerce or related field
Experience Required
Enterprise Direct Propositions
Business & Commercial Banking
10 years and Above (currently in a leadership capacity)
Extensive experience in SME/ Business Banking market development the design and development of client value propositions per sector; identifying key drivers of income and cost lines. Experience in successfully growing the client base managing and growing a balance sheet and income statement
. Experience with products and processes across multiple sectors and platforms within Enterprise/SME .
Additional Information :
Behavioural Competencies:
- Articulating Information
- Conveying Self-Confidence
- Convincing People
- Directing People
- Embracing Change
- Examining Information
- Exploring Possibilities
- Following Procedures
- Interpreting Data
- Producing Output
- Showing Composure
- Team Working
Technical Competencies:
- Customer Understanding (Business Banking)
- Customer Understanding ( Consumer Banking)
- Economic Capital Management
- Financial Acumen
- Process Governance
- Risk Identification
- Risk/ Reward Thinking
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Company Policies
- Customer Service
- Financial Performance
- Revenue Growth
- Oversight
- Regional Sales
- Account Management
- Project Management
- Product Line
- Ensure Compliance
- Human Resources
- Procedures
- Sales Goals
- Direct Reports
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
