Front Office Duty Manager
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a dynamic and guest-focused Front Office Duty Manager to join our team at ibis Styles this hands-on leadership role you will oversee the day-to-day operations of the Front Office ensuring seamless guest experiences efficient team performance and adhere to Accor service standards.
You will lead and support the Front Office team to deliver exceptional guest service manage daily operations such as check in/ check out billing and reporting. Handle guest enquiries and resolve issues professionally and promptly. Coordinate with other departments including Housekeeping F&B Sales Reservations and Finance to ensure smooth operations. Train mentor and develop the team fostering a positive Heartist culture. Drive revenue through upselling and loyalty engagement. Ensure compliance with WHS security and Accor brand standards.
Qualifications :
You will bring previous experience in a hotel Front Office as a Duty Manager Strong leadership communication and problem-solving skills. Proficiency in hotel systems Opera and Accor systems is an advantage. Ability to work a flexible roster including weekends and evenings. Passion for hospitality and delivering outstanding guest experiences.
Additional Information :
Employee Benefits
Become part of our Stylish team here at ibis Styles and youll look forward to the following benefits:
- Daily lunch options provided
- Staff discounts in the restaurant
- Accor employee staff rates at any Accor property worldwide
- Food and Beverage discounts at Accor outlets
- Inner city location- public transport options at our door
- Friendly and inclusive team
- Career growth and learning and development
Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Come and join our Stylish Heartist Team today!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Office Manager Experience
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Guest Services
- Hotel Management
- Eaglesoft
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
