Job Description
An internationally leading technology provider operating in mission-critical and enterprise environments is seeking a Product Specialist focused primarily on delivering technical training and product enablement.
The core purpose of this role is to teach - designing and delivering clear structured hands-on training programs that enables customers partners and internal teams to confidently deploy operate and support complex technical systems. The role requires a strong technical foundation across IT hardware networking & audiovisual technologies but success is driven by the ability to explain demonstrate and transfer knowledge effectively rather than by pure engineering output.
This is an ideal opportunity for a technically fluent professional who enjoys training delivery content creation and acting as a trusted technical educator within a product-led organisation.
What Youll Be Doing
- Deliver hands-on technical product training (in-person virtual and on-demand)
- Support system demonstrations configuration commissioning and troubleshooting
- Design and develop structured technical training programs for customers partners and internal teams
- Build and maintain training and demo environments for complex systems
- Create technical training materials (presentations manuals quick guides videos e-learning)
- Translate complex technical concepts into clear practical instruction
- Act as a technical subject-matter expert during product launches and customer onboarding
- Collaborate with engineering product and support teams to stay aligned on system capabilities
- Contribute to certification compliance and enablement initiatives
- Represent the organisation professionally at training events demos and partner engagements
What Youll Bring
- Technical background in IT Networking AV systems KVM video distribution or control room technologies
- 3 years experience in technical training product enablement applications engineering or similar
- Strong understanding of networked systems (IP networking switching routing concepts)
- Experience delivering live hands-on technical training to varied audiences
- Ability to learn new technologies quickly and teach them effectively
- Confident communicator with strong presentation and facilitation skills
- Experience creating technical documentation and training content
- Familiarity with LMS platforms and e-learning tools (e.g. video capture screen recording)
- Relevant certifications (preferred): Network CCNA CCNP or similar
Required Experience:
IC
Job DescriptionAn internationally leading technology provider operating in mission-critical and enterprise environments is seeking a Product Specialist focused primarily on delivering technical training and product enablement.The core purpose of this role is to teach - designing and delivering clear...
Job Description
An internationally leading technology provider operating in mission-critical and enterprise environments is seeking a Product Specialist focused primarily on delivering technical training and product enablement.
The core purpose of this role is to teach - designing and delivering clear structured hands-on training programs that enables customers partners and internal teams to confidently deploy operate and support complex technical systems. The role requires a strong technical foundation across IT hardware networking & audiovisual technologies but success is driven by the ability to explain demonstrate and transfer knowledge effectively rather than by pure engineering output.
This is an ideal opportunity for a technically fluent professional who enjoys training delivery content creation and acting as a trusted technical educator within a product-led organisation.
What Youll Be Doing
- Deliver hands-on technical product training (in-person virtual and on-demand)
- Support system demonstrations configuration commissioning and troubleshooting
- Design and develop structured technical training programs for customers partners and internal teams
- Build and maintain training and demo environments for complex systems
- Create technical training materials (presentations manuals quick guides videos e-learning)
- Translate complex technical concepts into clear practical instruction
- Act as a technical subject-matter expert during product launches and customer onboarding
- Collaborate with engineering product and support teams to stay aligned on system capabilities
- Contribute to certification compliance and enablement initiatives
- Represent the organisation professionally at training events demos and partner engagements
What Youll Bring
- Technical background in IT Networking AV systems KVM video distribution or control room technologies
- 3 years experience in technical training product enablement applications engineering or similar
- Strong understanding of networked systems (IP networking switching routing concepts)
- Experience delivering live hands-on technical training to varied audiences
- Ability to learn new technologies quickly and teach them effectively
- Confident communicator with strong presentation and facilitation skills
- Experience creating technical documentation and training content
- Familiarity with LMS platforms and e-learning tools (e.g. video capture screen recording)
- Relevant certifications (preferred): Network CCNA CCNP or similar
Required Experience:
IC
View more
View less