Technical Content Program Specialist
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Overview
Work with program teams and project stakeholders to coordinate cross-functional efforts and ensure the timely development of content for communications engagement and readiness activities supporting a large-scale program initiative. Collaborate with Subject Matter Experts (SMEs) to gather information and draft project-specific content in a cohesive consistent voice that reaches diverse audiencesranging from those deeply familiar with the program to those with no prior knowledge of the organization or industry.
Requirements
Key Responsibilities & Duties
Distill complex topics technical processes and source materials into high-quality content and messaging that engages diverse audiences increases understanding and readiness and aligns with established organizational voice and style guidelines.
Develop a wide range of content including but not limited to:
Communication materials
Blog posts
Process and training documentation
System user and navigation guides
Talking points
Presentations
Other program-related materials
Work closely with program SMEs to curate adapt and create content based on existing organizational resources to support communications and training for internal staff external participants vendors and community stakeholders.
Create charts diagrams and visual aids to supplement technical content and enhance training materials presentations and resource documents improving comprehension of complex concepts processes or policy information.
Consult with internal stakeholders and SMEs to review and validate content for accuracy and clarity.
Recommend updates to handbooks and published materials to improve accessibility readability and usability for target audiences.
Translate technical concepts into clear plain-language content suitable for translation into multiple languages.
Develop project-specific raw content for use in social media and outreach messaging to reach identified target audiences.
Propose design create and write additional content as needed to support program goals.
Manage content creation and delivery schedules accounting for SME availability dependencies and internal review processes.
Coordinate with communications and editorial teams to follow established review editing and publishing workflows and timelines.
Perform other duties as assigned or requested.
Required Skills:
Key Responsibilities & Duties Distill complex topics technical processes and source materials into high-quality content and messaging that engages diverse audiences increases understanding and readiness and aligns with established organizational voice and style guidelines. Develop a wide range of content including but not limited to: Communication materials Blog posts Process and training documentation System user and navigation guides Talking points Presentations Other program-related materials Work closely with program SMEs to curate adapt and create content based on existing organizational resources to support communications and training for internal staff external participants vendors and community stakeholders. Create charts diagrams and visual aids to supplement technical content and enhance training materials presentations and resource documents improving comprehension of complex concepts processes or policy information. Consult with internal stakeholders and SMEs to review and validate content for accuracy and clarity. Recommend updates to handbooks and published materials to improve accessibility readability and usability for target audiences. Translate technical concepts into clear plain-language content suitable for translation into multiple languages. Develop project-specific raw content for use in social media and outreach messaging to reach identified target audiences. Propose design create and write additional content as needed to support program goals. Manage content creation and delivery schedules accounting for SME availability dependencies and internal review processes. Coordinate with communications and editorial teams to follow established review editing and publishing workflows and timelines. Perform other duties as assigned or requested.
Company Industry
IT Services and IT Consulting
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
