Financial Administrative Assistant

The Arc of King County serves all people with intellectual and other developmental disabilities (IDD) across the lifespan from prenatal diagnosis through end-of-life care.

Our programs include:

• Information and Family Supportfor individuals with IDD their family members and community;
• Supported Living Servicesfor adults living in the community; and
• Public Policy and Civic Engagementfor people who want to ensure communities and public services work for people with IDD

The Arc promotes and protects thehuman and civilrights of people with IDD actively supporting their full inclusion so that they can live learn work and play in the community making the world a better place for us all.

For more information about the organization visit our website at Description

The SLP Financial Administrative Assistant (SLP FAA) is a full-time non-exempt position responsible for supporting financial and administrative functions of the Supported Living Program. This position oversees financial communication with client representative payees Washington State Department of Social and Health Services (WA DSHS) Social Security Administration (SSA) housing authorities/landlords and Medicaid/Medicare. The SLP FAA ensures timely processing and tracking of reimbursement forms for client-related expenses maintains organized financial records assists Quality assurance team in Individual Financial Plan (IFP) creation and maintenance oversight of client ledgers supports audit preparation and collaborates closely with program management to promote transparency accuracy and accountability in financial and administrative processes. Additionally the SLP FAA oversees SLP vehicle fleet tracking and maintenance.

Organizational Reporting Relationships

Department:Supported Living

Supervisor: Quality Assurance and Outcomes Manager

Duties specific to this position

• Maintains basic accounting and documentation practices.
• Knowledge of confidentiality standards including HIPAA and agency policies related to client information.
• Maintains current knowledge of DDCS financial processes reimburse systems RARs and allowable expense guidelines for Supported Living programs.
• Understanding and ability to implement best practices for internal auditing documentation accuracy and data integrity.
• Awareness of representative payee roles responsibilities and communication protocols.
• Proficiency in Microsoft Office Suite (Excel Outlook Word) familiarity with platforms: Therap Humanity Paycom Washington Connects and Relias.
• Billing and invoice processing for trainings and events including utilizing website interfaces.
• Assistance in providing trainings and hands on opportunities to expand both staff and client knowledge of processes and procedures related to finances as well as other administrative tasks associated with SLP.
• Keeps an up-to-date knowledge of IDD services and resources applicable for clients.
• Maintains navigates and reconciles using financial monitoring systems such as but not limited to Digital Banking portals QuickBooks and Expensify.
• Accurately responds to and strives to resolve in a timely manner all Information and Referral questions and/or emotional support requests that come through in-person events or office visits email phone and social media connections.
• Under supervision coordinates programs which includes developing program plans and documenting program activities in order to ensure quality service delivery and achievement of program outcomes.
• Ensure all internal and external materials and trainings are accessible to different cultural communities in terms of disability language culture location and other cultural considerations through utilizing The Arc of King Countys diverse staff team and/or interpreters (over the phone or in person).
• Attend SLP hosted events throughout King County.
• Conduct visits on a quarterly basis to participant homes to ensure financial compliance.
• Conduct onsite vehicle audits as needed to ensure accurate vehicle maintenance.
• Proactively participate in team department and agency meetings to achieve program goals.
• Maintains good relationships with community stakeholders including groups identified by supervisor.
• Ensures program documentation and materials are up to date including but not limited to client budgets and IFPs.
• Work with supervisor to collaborate with other departments in organization when possible.
• Other duties as assigned.

Essential Functions

• Communicates in a timely and thoughtful manner with participants co-workers and community members. Such as:
  • Responds to emails and calls within 2 business days.
  • Shares materials with teammates and consults with supervisor.
• Maintains timely and thorough documentation. Such as:
  • Meets biweekly deadline to submit hours in Paycom.
  • Maintains an up-to-date Outlook calendar.
• Collaborates with co-workers when asked. Such as:
  • Regularly attends staff or team meetings.
• Self-starter: Able to independently identify what needs to be done and does it to completion
• Time management: Uses time wisely to complete tasks in a timely manner
• Professional growth: Shows willingness to learn and apply new skills. Such as:
  • Corrects action when coached on performance.
  • Evaluates activities for effectiveness.
  • Attends professional development opportunities.
• Personal relations: Is flexible and courteous with clients/participants; empathetic while keeping professional boundaries. Such as:
  • Listens attentively.
  • Follows through in a timely manner.
  • Is supportive and helpful.

• Reliability: Can be counted on to complete job duties. Does not leave team or clients waiting for deliverables.
• Ability to persevere in the face of obstacles.
• Maintains a high level of confidentiality and professionalism at all times.

The above is not a comprehensive list of activities duties or responsibilities required of this position. Management may assign or reassign duties and responsibilities at any time as it deems necessary.

Physical and Other Requirements

• Ability to pass a criminal background check
• Mandatory Reporter.
• Ability to use phone email and internet with ease
• Work hours typically occur between 8:30 AM 4:30 PM Monday-Friday with some flexibility
• Requires some evening and weekend work with advanced notice
• Daily presence in our main office The Arc Legacy Center in SeaTac (this is an in-office position)
• Ability and willingness to drive navigate and work anywhere in King County on occasion
• WA drivers license and verification of good driving record insurance and reliable transportation
• Ability to lift push or pull 15-20lbs
• Ability to operate standard office equipment
• Close visual acuity to prepare and analyze data and extensive reading.
• Repeating motions that may include the wrists hands and/or fingers.

Education

• Bachelor-level degree preferred or equivalent work experience.

Experiences

• Minimum of one year of experience in an administrative or financial position.
• Direct experience interacting with and supporting people with intellectual and developmental disabilities and their families.

Minimum qualifications

• Current CPR/AED and First Aid Certification or ability to obtain at time of hire.
• DSHS/DDCS Basic Core Requirements (or completion of these trainings within 90 days of hire).
• Ability to learn about IDD and community resources through experience and on-the-job training.
• An ongoing commitment to learning as policies services and procedures change over time.
• Ability to learn implement and apply State of Washington Mandatory Reporting requirements.
• Demonstrated ability to work effectively with individuals of diverse economic ethnic and social backgrounds.
• Experience in using MS Office Suite (e.g. Word Excel PowerPoint Outlook etc.) and able to learn and use other required technology.

ORa combination of education experience and measurable performance which demonstrates the capability to perform the duties of this position.

Hours/Salary/Benefits

• This is a full-time non-exempt position.
• This position is eligible for The Arc of King Countys employee benefits package which includes medical dental and vision insurance 401(K) EAP Orca card paid holidays paid personal leave and more.
• Hourly Wage $27-28/hour

If reasonable accommodation is needed please contact Human Resources at

The Arc of King County is an Equal Employment Opportunity employer.

All qualified candidates are encouraged to apply.