Warranty Supervisor (Contract)

Vancouver - Canada

Monthly Salary: $ 80000 - 90000

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

ARE YOU...

Passionate about working on extraordinary development projects Do you have a high standard for both customer service and workmanship If so youre probably a great fit for our Warranty Supervisor (18-Month Contract) position. Reporting to the Manager Homeowner Care youll be immersed in all aspects of quality control inspections during construction pre-completion orientations and possession.

YOU BRING...

Great organizational and time management skills and thrive in a fast-pasted environment. You are a proven self-starter with the ability to learn quickly detail-oriented with excellent communication skills and are comfortable working on your own as well as part of a cross-functional team.

WED LIKE YOU TO HAVE...

Experience with multi-family and mixed-use real estate projects
5-7 years experience in home repairs or home warranty work
Calmness and professionalism under pressure
The ability to perform home repairs with a high degree of quality and efficiency
Exceptional verbal communication and customer service skills
Excellent organizational skills with the ability to simultaneously manage multiple priorities in a deadline-driven environment
A highly methodical approach with careful attention to detail
Unquestionable integrity and commitment to exceptional work
A sense of humour!

We know this is a long list. If you dont quite check all the boxes but you do have a can-do attitude and enthusiasm by the bucket load we would encourage you to apply.

A DAY IN THE LIFE

As part of the Homeowner Care team youll spend your day meeting with Intracorp homeowners to review requested service items as well as conduct various hands-on pre-completion and post completion duties as scheduled by the Manager Homeowner Care.

You will:

Perform repairs on work orders that do not involve a trade
Update service item work order status daily in the Homeowner Care system making notes re: other issues not warrantable items homeowner damage recommended back charges etc.
Troubleshoot mechanical/electrical issues and resolve if possible as appropriate. If not you will communicate with the respective trade service person to schedule their attendance to remedy the issue
Communicate regularly with the Customer Service Team regarding service item status prioritization and timing to complete requested warranty work
Conduct customer orientations as required
Meet with/supervise contractors as required
Assess reported common area deficiencies carry out necessary repairs calling in contractors as appropriate
Order and maintain supplies equipment parts materials needed to complete warranty work orders; submit expenses
Participate in special projects and perform other related duties as requested

OUR CULTURE

Our diversity enables our creativity. It is our differences that help us to make better choices innovate and deliver extraordinary results. Our culture is built upon inclusivity: we respect every team members strengths views and experiences. Were invested in your growth and offer much more than the typical job. With us youll not only build extraordinary homes but an extraordinary career. It doesnt matter your position once youre part of the Intracorp team we are dedicated to supporting you to succeed.

Intracorp Homes supports equal employment opportunity. We celebrate diversity and do not discriminate based on race gender identity or expression sexual orientation age disability status or any other protected characteristics. We take pride in fostering an inclusive workplace where our team excel based on their merit and ability.

OUR COMPANY

Intracorp Homes has been building the extraordinary for 50 years. We are a sophisticated full-service urban real estate company with collaborative teams and in-house expertise in acquisitions design city approvals debt and equity financing construction marketing and sales. We strive to enhance the lives of our homeowners and add to the fabric of the existing communities in which we build.

Required Experience:

Manager

ARE YOU...Passionate about working on extraordinary development projects Do you have a high standard for both customer service and workmanship If so youre probably a great fit for our Warranty Supervisor (18-Month Contract) position. Reporting to the Manager Homeowner Care youll be immersed in all a...