BDC Manager
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Were hiring a BDC Manager to run a high-urgency high-standards lead operation focused on speed-to-lead consistent follow-up and setting real appointments (reservations) that show and buy.
This role is for a hands-on leader who can coach day-to-day behaviors hold the team accountable to activity and quality and improve outcomes without letting leads get stale.
Responsibilities
Own BDC performance: response time contact rate appointments set show rate and sold outcomes
Coach scripts and messaging for text/email/calls to increase engagement and bookings
Monitor lead flow and assign/redistribute leads to prevent missed opportunities
Run daily huddles call reviews and performance follow-ups
Build and enforce process: logging next steps time-stamped tasks and escalation rules
Partner with Sales Managers to coordinate reservations confirmations and day-of execution
Recruit train and develop BDC reps; improve retention and performance consistency
Qualifications
Qualifications
2 years BDC leadership or internet sales leadership experience in automotive preferred
Strong coaching ability (call review messaging review accountability)
Proven track record improving appointment show rate and sold outcomes
Process-driven: you like standards dashboards and daily execution
Comfortable with CRM workflows and reporting (VinSolutions experience a plus)
Strong communication urgency and professionalism
What We Offer
Competitive pay plan (base performance bonus)
Benefits PTO growth path within Leif Johnson Automotive Group
Clear expectations metrics-driven leadership and strong store support
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Austin, TX dealership offering low prices, great rebates & incentives, used cars, service, and parts to Austin drivers. We serve Austin, Hutto, Manor, Buda, Round Rock, and our dealership is located near Maxwell. Come visit our dealership today! | 501 E Koenig Ln Austin, TX 78751 ... View more
