Customer Support Consultation Paarl
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Job Location:
Paarl - South Africa
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Reference: CPT000364-AE-1
Our client in Paarl is in need of a junior Customer Support Support Consultant provides high-quality customer and technical support to ensure a positive customer experience and strengthen trust. The role focuses on professional service delivery effective problem resolution and maintaining the companys reputation through excellent customer care.
Our client in Paarl is in need of a junior Customer Support Support Consultant provides high-quality customer and technical support to ensure a positive customer experience and strengthen trust. The role focuses on professional service delivery effective problem resolution and maintaining the companys reputation through excellent customer care.
Duties & Responsibilities
Key Performance Areas
Customer Support Service
Issue Resolution & Complaint Handling
Accuracy & Record Keeping
Team Collaboration
Knowledge Development
Key Responsibilities
Handle customer calls and inquiries professionally.
Resolve issues and complaints efficiently.
Maintain accurate records of all customer interactions.
Follow up with customers to ensure satisfaction.
Work closely with team members to improve service delivery.
Stay updated on products systems and company policies.
Meet performance standards for service quality and response times.
Participate in training and team meetings.
Required Attitudes & Values
Customer-focused and professional
Honest and trustworthy
Accountable and reliable
Team-oriented
Calm under pressure
Willing to learn and grow
Please email your CV through to
with a photo salary expectation location and availability
Customer Support Service
Issue Resolution & Complaint Handling
Accuracy & Record Keeping
Team Collaboration
Knowledge Development
Key Responsibilities
Handle customer calls and inquiries professionally.
Resolve issues and complaints efficiently.
Maintain accurate records of all customer interactions.
Follow up with customers to ensure satisfaction.
Work closely with team members to improve service delivery.
Stay updated on products systems and company policies.
Meet performance standards for service quality and response times.
Participate in training and team meetings.
Required Attitudes & Values
Customer-focused and professional
Honest and trustworthy
Accountable and reliable
Team-oriented
Calm under pressure
Willing to learn and grow
Please email your CV through to
with a photo salary expectation location and availability
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
