Human Resources Technician Confidential

1. Assists personnel analysts with routine recruitment assignments and activities; prepares and maintains recruitment files; may assist with the development of recruitment plans identification of targeted recruitment sources and other outreach activities such as attendance at job fairs; develops and maintains mailing lists.
2. Prepares and/or assists in the preparation of routine job announcements supplemental questions or supplemental questionnaires advertisement copy and placement for approval; coordinates the development printing and distribution of recruitment materials.
3. Assists personnel analysts with examination and other testing activities: researches coordinates and assists with exam development; schedules and coordinates the exam administration processes including rating panels subject matter experts proctors facilities and materials; assists rating panels as necessary; proctors rating panels and tests; coordinates monitors/proctors and may participate in selection processes such as interviews pre-interview exercises oral boards written and/or performance tests; scores and records test results on an applicant tracking system.
4. Uses a computer to input access process maintain data and generate reports and referrals from the County Applicant Tracking System; and maintains other Human Resources database systems.
5. Responds to inquiries from departments applicants other agencies and the public regarding recruitments and status personnel procedures and other applicable HR activities.
6. Collects develops prepares coordinates updates and maintains a variety of reports documents correspondence logs record-keeping/files and databases various records policies procedure manuals and other information/data.
7. May monitor and provide technical assistance on personnel/payroll transactions for compliance with Personnel Administration and County policies collective bargaining agreements MOUs and other State Federal regulations rules and mandates.
8. May assist with classification and compensation studies; conducts completes and responds to salary benefit or other inquiries/surveys; maintains class study files and related documents.
9. Some positions may: Explain notify and advise employees of benefit provisions for County benefits programs; record and update employee benefit coverage records; compile benefit data and prepare summary reports; respond to letters and phone calls regarding employee benefits; prepare and distribute information literature to employees; coordinate annual open enrollment periods.
10. Some positions may: counsel employees regarding leaves of absence procedures; coordinate the leave of absence and employee insurance provisions in conjunction with County State and Federal policies rules and regulations; resolve insurance eligibility problems with both employees and outside vendors.
11. May act as a lead worker by assigning work to and training clerical and/or volunteer staff.

1. Office administrative and clerical processes and procedures associated with Human Resources functions/Personnel staff and which may involve independent judgment and require accuracy and speed.
2. The general principles and practices of personnel administration in any of the following areas including recruitment selection classification compensation employee benefits employee relations risk management Workers Compensation Equal Employment Opportunity/Affirmative Action and training.
3. Business English usage including grammar rules of punctuation spelling and vocabulary in order to format business correspondence and write reports.
4. The use and operation of common office equipment including copy machines personal computer and related software applications i.e. Windows Microsoft Word Excel Outlook and/or PowerPoint fax etc. and the application of automated data processing to business office operations. Computerized personnel systems.
5. The fundamentals of data research survey and analysis principles practices and techniques in order to summarize a large body of information.
6. Principles and practices of public relations and customer service.
7. Record-keeping alpha/numeric filing and other database/filing practices and procedures.
8. Basic arithmetic and elementary statistics principles and concepts.
9. Clerical practices and procedures.

1. Practices of project management and organization.
2. Effective interviewing and counseling techniques.

1. Establish and maintain good rapport and effective working relationships with departments employees HR staff peers subordinates applicants other external agencies and members of the public. Gain cooperation from people over whom one has no authority.
2. Organize and schedule work set priorities adjust to changing workloads and meet critical and/or changing deadlines or priorities under pressure perform a variety of duties requiring good judgment and problem solving skills and follow up on assignments with a minimum of direction as knowledge skills and abilities are developed through experience. Manage multiple interruptions while still completing projects or work assignments. Pay attention to detail.
3. Identify and recognize problems of a sensitive or political nature. Evaluate and resolve potentially sensitive issues through discussion and persuasion in order to gain concurrence and cooperation. Use tact and discretion; exercise good judgment and problem solving skills and initiative in making decisions; understand limits of own authority. Understand organizational and political implications of decisions. Understand and recognize when to refer sensitive and/or politically charged issues to superiors that are not within scope of own authority and responsibility.
4. Maintain confidential files and confidentiality of privileged information. Set up and maintain complex complete and accurate records files and/or other database/filing systems. Effectively organize and maintain recruitment applicant test classification employee and/or benefits files documents and fiscal data.
5. Communicate effectively both orally and in writing. Compose and/or edit correspondence independently or from brief instructions. Prepare and present oral and written material clearly concisely and effectively to groups and individuals. Understand carry out and/or provide complex oral and written instructions.
6. Compile research interpret and analyze a variety of informational materials and data issues and problems; prepare or develop information or reports; and recommend and/or implement appropriate action as directed. Identify and refer office administrative or other situations and problems to superiors as necessary.
7. Read understand interpret apply and explain complex County State and Federal Human Resources policies ordinances and procedures laws rules and regulations.
8. Dependent upon position assignment some positions may be required to plan schedule coordinate and publicize a variety of personnel-related group activities such as examinations training programs job fairs and employee insurance enrollment functions.
9. Operate standard office equipment word processing equipment or personal computer to input access and print data and reports. Learn to use the complex software required to operate the County Applicant Tracking System email and the Internet.
10. Some positions may be required to coordinate resources and activities of others and work with a variety of County department and staff as required.
11. Some positions may be required to work as a lead worker. May plan direct and review the work of assigned clerical and/or volunteer staff; train and instruct staff in work procedures.

Additional Information:

• Employees who drive on County business to carry out job-related duties must possess a valid CA Driver License for the class vehicle driven.
• The Department of Social Services will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
• Monterey County like all employers is required to verify an employees right to work in the United States. Accordingly on the first day of employment employees must have and show those documents that verify their legal right to work in the United States. Examples of accepted documentation are a U.S. Passport or Alien Registration Card or a drivers license and Social Security Card or a drivers license and U.S. Birth Certificate.
• Additionally our agency requires a valid social security card in order to process employee paychecks. Accordingly on the first day of employment employees must have and show this document.