Job Summary: Oversees the efficient operation and personnel of the Special Events department citywide for all Caesars Las Vegas Properties. Reports Directly to the Regional Director of Events and Promotions. Strategizes creates and executes exciting retail and player events to support business and revenue objectives.
Essential Functions:
Manages the events and promotions team in the design and execution of all events and promotions assigned.
Coaches and develops team to ensure each event and promotion delights the guest and our service initiatives are met and/or exceeded.
Maintains a calendar of all scheduled Hospitality events and ensures that files are in order and contain the proper information.
Communicates all upcoming events and promotions to the Marketing team and property operators.
Maintain accurate records of all revisions and relay pertinent information to the appropriate client groups.
Determines and coordinates the necessary resources (people products etc.) needed to execute each event and promotion.
Processes cash transactions in accordance with the policies set forth in Marketing Operations to include but not limited to obtaining a float from Employee Services processing ticket sales and ticket selling teams throughout the city.
Plans schedules and assigns work activities.
Updates and monitors guest lists and accessible seating guest lists.
Gathers all analysis of tickets for attendees.
Resolves client and guest concerns and disputes.
Greet guests during events and runs all events and promotions.
Qualifications: High school diploma or equivalent is required. It is highly preferred that the qualified candidate have a four-year college degree in a related field or comparable work experience. A minimum of four years related work experience (ticketed/retails events sales events casino player events special events or promotional events) is required. Excellent organizational skills are required. Must possess excellent communication skills both oral and written problem-solving skills and critical thinking skills. Must be able to coordinate and execute multiple-projects in a fast-paced environment. Must have a professional appearance and be a team player.
Physical Mental and Environmental Demands:
Required Experience:
Manager
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown thro ... View more