HR Operations Business Partner

Are you passionate about creating opportunities for people to thrive

Catholic Charities is the place foryou!

HR Operations Business Partner

Elliot Park/multiple/hybrid

The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.

Our programs for children families and adults serve more than 25000 people every year. As the need for our services grows Catholic Charities is working to adapt and respond with strategies that prevent poverty meet basic needs in times of crisis and create pathways to greater stability.

WHY YOULL LOVE WORKING HERE:

Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities youll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training mentorship and opportunities for professional growth.

JOB SUMMARY:

Catholic Charities is seeking a grounded and people-centered HR professional who is compassionate trauma-informed and accountability-driven to serve as an HR Operations Business Partner in a complex mission-driven environment.

The HR Operations Business Partner reports to the Director of HR Operations supporting Catholic Charities on an agency-wide basis. This role extends the capacity of the HR Operations function by owning and advancing core people-management work.

This role brings a holistic view of human resources grounded in the belief that HR is more than hiring discipline or termination. The HR Operations Business Partner supports leaders through leave coordination lower-level employee relations performance and attendance guidance policy interpretation and HR training helping supervisors build confidence and consistency in people management.

The HR Operations Business Partner must actively believe in Catholic Charities HR mission of compassion empathy and accountability and demonstrate a basic understanding of Housing First and Harm Reduction principles. Success in this role requires an understanding of trauma-informed care and leadership and the ability to apply those principles in everyday people-management situations while maintaining clear expectations and accountability

ESSENTIAL FUNCTIONS:

1. Provides HR consultation and operational support to leaders and staff across Catholic Charities serving as a consistent point of contact for day-to-day people-management guidance.
2. Supports employee engagement retention and performance management by advising and coaching managers on attendance conduct documentation corrective action and consistent policy application.
3. Leads and supports basic employee relations matters facilitating timely resolution in partnership with supervisors and HR leadership and escalates higher-risk or complex issues to the Director of HR Operations or CHRO/Chief Legal Officer.
4. Coordinates and administers employee leaves including FMLA MN PFML state and local leave programs and internal leaves; enforces compliance consistency and clear communication with employees and leaders.
5. Conducts and assists with workplace investigations and enforces compliance with employment-related laws regulations collective bargaining agreements (as applicable) and Catholic Charities policies.
6. Partners closely with and is a member of the HR team (including Compensation & Benefits Talent Acquisition and Payroll) the Legal Department and the Compliance Department to support coordinated cross-functional matters projects and initiatives.
7. Co-develops and delivers HR training in partnership with the HR Learning & Development Legal and Compliance Departments with a focus on building foundational supervisory and people-management skills across the organization.
8. Builds strong working relationships with leaders managers and staff across Catholic Charities; collaborates effectively across teams; and serves as a trusted accessible HR resource.
9. Communicates and reinforces human resources systems practices and policies; monitors effectiveness; identifies gaps or risk areas; and contributes to continuous improvement of human resources operations and processes.
10. Leads or supports agency-wide HR projects including process improvements policy implementation and stabilization initiatives as assigned.
11. Exercises delegated decision-making authority in the absence of or under the direction of HR leadership consistent with established policies risk thresholds and escalation guidelines.
12. Other duties as assigned.

QUALIFICATIONS/TECHNICAL EXPERTISE

• Minimum of three (3) years of progressively responsible human resources experience with experience in employee relations leave administration and HR operations.
• Ability to work effectively in a fast-paced mission-driven HR environment while supporting meaningful organizational change.
• Working knowledge of federal state and local employment laws regulations and best practices across core areas of human resources.
• Demonstrated consultative and relationship-building skills with the ability to partner effectively with leaders at varying levels of experience.
• Ability to travel independently to Catholic Charities work locations throughout the Twin Cities as needed.
• Strong project management and organizational skills with the ability to manage multiple tasks effectively prioritize and follow work through to completion.
• Demonstrated ability and comfort with working effectively with diverse populations including individuals and communities experiencing homelessness unstable housing poverty mental illness and other systemic barriers.

PREFERRED QUALIFICATIONS:

• Experience working in a human services nonprofit or mission-driven organization.

PHYSICAL REQUIREMENTS

Catholic Charities is an equal opportunity employer.

Job Description Updated: 01/12/2026

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.