On Call Shelter Program Generalist

$22.95- $26.40 DOE

Join our Team! We offer an excellent benefits package!
3 weeks vacation * 12 days sick leave * 13 holidays* medical * dental* vision* life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins

Catholic Community Services Homeless Adult Services (HAS) is the largest provider of adult homeless services in Tacoma Washington. Nativity House (NH) a program of HAS is the central hub to serve homeless adults in the Pierce County region. It operates 24-hour/7-day a week offering services (emergency shelter meals systematic outreach Rapid Rehousing Mental Health and Co-Occurring Disorder treatment Employment Services Spiritual Support 50 units of permanent supportive housing etc.) to meet the basic needs of individuals experiencing chronic homelessness guests with meeting their goals.

Staff in this position provide supervision program structure behavior management and a wide range of basic needs services as well as more advanced social services. This includes helping guests navigatea myriad of social service agencies forms and are trained in behavior management basic case servicesas well asMotivational Interviewing and other counseling skills.

Responsibilities:

• Assures Benedict House is set-up and ready to open including facilities upkeep and overseeing meal service.

• Overlap with Site Monitors to assure smooth shift transition.

• Provide consistent enforcement of program policies procedures and rules for staff and clients.

• Informs appropriate personnel of problems with operation of appliances plumbing heating and electrical systems to ensure site remains safe and operational.

• Log in /out residents.

• Maintain Nightly Bed List.

• Record significant occurrences in logbook in a professional manner.

• Initiate and model respectful interactions with residents.

• Facilitate night briefings on staff shelter and client issues and concerns.

• Assist with wake-ups and morning cleanup.

• Ensure temperature is at a comfortable degree.

• Monitor multi-purpose room sleeping area and bathrooms to maintain safety and security of residents and premises

• Daily vacuum multi-purpose room laundry and all Benedict House entrances including elevator and front lobby.

• Weekly wash/dry bedding and towels

• Weekly distribution bedding and towels

• Weekly cleaning floors in multi-purpose room elevator laundry room and kitchen

• Weekly cleaning shower/bathroom laundry room and all toilets

• Weekly cleaning kitchen appliances

• Provide information on social / health services to clients as requested.

• Work with and support volunteer staff.

• Attends monthly staff meetings or other meetings as needed retreats and in-service trainings.

• Uphold and model the mission values and insights of Catholic Community Services into all aspects of work life.

• Develops and supports a positive team-oriented work environment.

• Assist volunteers in special tasks and projects

• Other duties as assigned by Program Supervisor

• Prepare dinner meal for shelter residents if volunteers are not available.
• Maintain order and communicate/enforce rules and policies.
• Maintain an atmosphere conducive to a good nights rest.
• Maintain vacuuming laundry general cleaning schedule
• Miscellaneous Responsibilities

• MINIMUM QUALIFICATIONS

• High School Diploma or G.E.D.
• Experience in social service is desirable; personal experience and understanding of homeless population may be substituted.
• Ability to work effectively with clients displaying a wide range varying behaviors.
• Ability to communicate and work effectively with diverse populations.
• Willingness and ability to make sound judgments without onsite supervision
• Work history which demonstrates reliability and dependability.
• Provide adequate shift coverage.
• Must have a valid food handlers permit.
• Proof of negative TB test upon hire or proof of test within past 12 months.
• Committed to developing and safekeeping a workplace that values and supports a positive team orientated work environment.
• Applicant must successfully pass required background checks prior to an offer of employment.
• Support and uphold the mission beliefs and values of Catholic Community Services and Catholic Housing Services
• Support and contribute to a creative collaborative and respectful environment that promotes teamwork
• Demonstrates the necessary attitudes knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations

PREFERRED QUALIFICATIONS:

• A. in related field (e.g. social work psychology or sociology)